Database Coordinator, Fluxx

Claims Conference; United States; Hybrid; USD 55,000 - 60,000; Full time

Job summary

The Claims Conference is seeking a Database Coordinator to join the Allocations team. The role focuses on Fluxx administration, end-to-end support for global users, and ensuring smooth upgrades and configurations in a hybrid office setting in New York City.

Qualifications include a Bachelor's degree and at least one year of tech-related experience, plus strong Word/Excel skills. The position offers professional growth and competitive compensation based on location.

Qualifications

• Bachelor's degree and at least one year of professional experience supporting technologies.
• Proficient in Word and Excel (VLOOKUP, SUMIFS, COUNTIFS).
• Stellar organizational skills with an eye to detail.
• Ability to communicate effectively to users with varying levels of technical knowledge.

Responsibilities

• Act as business administrator of Fluxx coordinating upgrades and changes.
• Supporting Allocations staff with use of Fluxx.
• Acting as Tier 1 Support for external user tickets submitted via email or helpdesk system.
• Documenting and updating staff on Fluxx configuration changes action items project activities etc.
• Coordinating with IT system admin on creating new and updating existing letters, emails, dashboards, ad hoc reports etc.
• Analyzing enhancement requests and determining priority.
• Creating and updating user manuals and webinars for Fluxx.
• Investigating production issues reported by internal and external users of Fluxx.
• Participating in weekly meetings with Fluxx Customer Success Manager to review and escalate issues.
• Providing training to new staff and advanced training for existing staff.
• Completing other tasks and special projects as needed

Skills

Word

Excel

VLOOKUP

SUMIFS

COUNTIFS

De-duplication

Education

Bachelor's degree

Tools

Fluxx

Job description

The Claims Conference is looking for a Database Coordinator to join our Allocations team. The ideal candidate is proactive detail oriented and able to adapt in a fast paced environment. A strong sense of ownership will drive you to create greater efficacy within Fluxx, our grants management software and provide end to end service to our global users. Note this is a hybrid position with a minimum of two days in the office. The Conference on Jewish Material Claims Against Germany Claims Conference is a nonprofit organization with offices in New York, Israel, Germany and Austria that secures material compensation for Holocaust survivors around the world. Founded in 1951 by representatives of 23 major international Jewish organizations, the Claims Conference negotiates for and disburses funds to individual survivors and organizations and seeks the return of Jewish property stolen during the Holocaust. As a result of negotiations with the Claims Conference since 1952, the German government has paid more than 95 billion in indemnification to individuals for suffering and losses resulting from persecution by the Nazis. For 2025 the Claims Conference distributed approximately 530 million in compensation for survivors globally and 960 million for survivors welfare needs such as home care, medicine and food.

Responsibilities

• Acting as business administrator of Fluxx coordinating and following up on the Departments requirements for upgrades and changes
• Supporting Allocations staff with use of Fluxx
• Acting as Tier 1 Support for external user tickets submitted via email or helpdesk system
• Documenting and updating staff on Fluxx configuration changes action items project activities etc
• Coordinating with IT system admin on creating new and updating existing letters, emails, dashboards, ad hoc reports etc
• Analyzing enhancement requests and determining priority
• Creating and updating user manuals and webinars for Fluxx
• Investigating production issues reported by internal and external users of Fluxx
• Participating in weekly meetings with Fluxx Customer Success Manager to review and escalte issues
• Providing training to new staff and advanced training for existing staff
• Completing other tasks and special projects as needed

Qualifications

• Bachelors degree and at least one year of professional experience supporting technologies
• Proficient in Word and Excel VLOOKUP SUMIFS COUNTIFS de duplicating
• Stellar organizational skills with an eye to detail
• Ability to communicate effectively to users with varying levels of technical knowledge

The Claims Conference offers generous benefits opportunities for professional growth and competitive salaries based on geographic location. Our target salary range for Database Coordinator Fluxx in the New York City market is 55000 60000. This represents Claims Conferences good faith and reasonable estimate of the range of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors such as the candidates exact location experience in similar roles and expertise related to the qualifications. This information is offered in support of our commitment to transparency.

I acknowledge by proceeding with my application that if employed I will abide by the Claims Conference Statement of Values which can be found at this link. The Claims Conference is an equal opportunity employer and values diversity. We do not discriminate on the basis of any category protected by law including without limitation race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.