Database Coordinator, Fluxx

Claims Conference; New York (NY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Claims Conference seeks a Database Coordinator to serve as the Fluxx business administrator within the Allocations team in New York, NY. You will drive upgrades, support users, and manage Fluxx configurations and reports in a hybrid work setting.

You will train staff, respond to tickets, and help create user manuals while collaborating with IT and the Fluxx Customer Success Manager to prioritize enhancements. Salary targets reflect NYC market.

Qualifications

• Bachelor’s degree and at least one year of professional experience supporting technologies.
• Proficient in Word and Excel (VLOOKUP, SUMIFS, COUNTIFS, de-duplicating).
• Stellar organizational skills with an eye to detail.
• Ability to communicate effectively to users with varying levels of technical knowledge.

Responsibilities

• Acting as business administrator of Fluxx, coordinating and following up on the Department's requirements for upgrades and changes.
• Supporting Allocations staff with use of Fluxx.
• Acting as Tier 1 Support for external user tickets submitted via email or helpdesk system.
• Documenting and updating staff on Fluxx configuration changes, action items, project activities, etc.
• Coordinating with IT system admin on creating new and updating existing letters, emails, dashboards, ad-hoc reports, etc.
• Analyzing enhancement requests and determining priority.
• Creating and updating user manuals and webinars for Fluxx.
• Investigating production issues reported by internal and external users of Fluxx.
• Participating in weekly meetings with Fluxx Customer Success Manager to review and elevate issues.
• Providing training to new staff, and advanced training for existing staff.
• Completing other tasks and special projects as needed.

Skills

Word proficiency

Excel proficiency

Organizational skills

Communication skills

Education

Bachelor’s degree

Tools

Fluxx

Job description

Database Coordinator, Fluxx

Department: Allocations

Location: New York, NY

The Claims Conference is looking for a Database Coordinator to join our Allocations team. The ideal candidate is proactive, detail oriented and able to adapt in a fast-paced environment. A strong sense of ownership will drive you to create greater efficacy within Fluxx, our grants management software, and provide end-to-end service to our global users.

Note: this is a hybrid position with a minimum of two days in the office.

The Conference on Jewish Material Claims Against Germany (Claims Conference), a nonprofit organization with offices in New York, Israel, Germany and Austria, secures material compensation for Holocaust survivors around the world. Founded in 1951 by representatives of 23 major international Jewish organizations, the Claims Conference negotiates for and disburses funds to individual survivors and organizations and seeks the return of Jewish property stolen during the Holocaust. As a result of negotiations with the Claims Conference since 1952, the German government has paid more than $95 billion in indemnification to individuals for suffering and losses resulting from persecution by the Nazis. For 2025, the Claims Conference distributed approximately $530 million in compensation for survivors globally and $960 million for survivors’ welfare needs such as home care, medicine and food.

Responsibilities:

• Acting as business administrator of Fluxx, coordinating and following up on the Department's requirements for upgrades and changes;
• Supporting Allocations staff with use of Fluxx;
• Acting as Tier 1 Support for external user tickets submitted via email or helpdesk system;
• Documenting and updating staff on Fluxx configuration changes, action items, project activities, etc.;
• Coordinating with IT system admin on creating new and updating existing letters, emails, dashboards, ad-hoc reports, etc.;
• Analyzing enhancement requests and determining priority;
• Creating and updating user manuals and webinars for Fluxx;
• Investigating production issues reported by internal and external users of Fluxx;
• Participating in weekly meetings with Fluxx Customer Success Manager to review and elevate issues.
• Providing training to new staff, and advanced training for existing staff;
• Completing other tasks and special projects as needed.

Qualifications:

• Bachelor’s degree and at least one year of professional experience supporting technologies;
• Proficient in Word and Excel (VLOOKUP, SUMIFS, COUNTIFS, de-duplicating);
• Stellar organizational skills with an eye to detail;
• Ability to communicate effectively to users with varying levels of technical knowledge.

The Claims Conference offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our target salary range for Database Coordinator, Fluxx in the New York City market is $55,000-$60,000. This represents Claims Conference’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate’s exact location, experience in similar roles, and expertise related to the qualifications. This information is offered in support of our commitment to transparency.

I acknowledge by proceeding with my application that if employed I will abide by the Claims Conference Statement of Values which can be found at this link.

The Claims Conference is an equal opportunity employer and values diversity. We do not discriminate on the basis of any category protected by law, including (without limitation) race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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