Data Verification & Quality Analyst (Flexible Hours)

First Orion; Arkansas; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Open PTO

Company holidays

Flex Fridays

Flexible work arrangements

Health and dental/vision options

Retirement plans

Tuition reimbursement

Job summary

First Orion is seeking a Data Verification Analyst to join the Data team. You will call, research, and verify First Orion data using internal tools and collaborate with other teams to complete verification projects.

You’ll verify data by phone and web searches, ensure data quality across internal and customer-facing systems, and communicate verification details. On-call support is required roughly once per quarter.

Qualifications

• High School diploma required.
• Microsoft Office proficient: Excel, Word, Outlook.
• Detail-oriented with excellent communication and problem-solving skills.
• Time management and ability to work independently or in a group.
• Strong customer service and interpersonal skills; fluent Spanish a plus.
• Previous research experience in an academic or work-related project.

Responsibilities

• Research and verify data through phone-based contact and web-based searches, as well as First Orion internal tools.
• Work to ensure data quality across all internal and customer facing systems.
• Communicate with team members and other First Orion teams about verification details.
• Customer problem solving through email and/or tickets.
• Support customer escalations by being on call approximately once per quarter.
• Primary on-call contact once every three months, then secondary on-call the following week.

Skills

Excel

Word

Outlook

Detail-oriented

Time management

Independent work

Customer service

Spanish (bonus)

Education

MIS bachelor’s or associate degree

Job description

First Orion is seeking a Data Verification Analyst to join the Data team. You will call, research, and verify First Orion data using internal tools and collaborate with other teams to complete verification projects.

You’ll verify data by phone and web searches, ensure data quality across internal and customer-facing systems, and communicate verification details. On-call support is required roughly once per quarter.