Data & Systems Coordinator – Nonprofit

Goodwill of Southwestern Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 53,000 - 58,000; Full time

Job summary

Goodwill SWPA is seeking a Database Coordinator to support data collection, maintenance, and reporting across Human Service software systems. The role focuses on building dashboards, ensuring data quality, and providing training and user support, primarily onsite at the Lawrenceville Workforce Development Center in Pittsburgh.

You will collaborate with program teams, manage data migrations, and generate reports for leadership and contract compliance.

Qualifications

• Experience maintaining CRM/HSIS systems or similar data management, including robust cloud-based system of record.
• Advanced proficiency in Microsoft Office suite and report building tools such as Power BI or Tableau.

Responsibilities

• System Maintenance: Research and resolve system problems, implement updates, and test changes.
• Data: Design, build, and maintain dashboards and reports for internal/external stakeholders; provide data visualization.
• Systems and data: Ensure data integrity and support data collection to meet contracts and program requirements.
• Processes And Projects: Plan feature upgrades, map project releases, and migrate data from legacy systems.
• User Support: Develop training programs; provide ongoing help desk support and user assistance.

Skills

CRM/HSIS systems

Microsoft Office

Power BI

Tableau

Education

High School Diploma or Equivalent + 6+ years experience

Associates Degree in Business/CS/IS + 4+ years

Bachelor's Degree in Business/CS/IS + 2+ years

Tools

Power BI

Tableau

Job description

Goodwill SWPA is seeking a Database Coordinator to support data collection, maintenance, and reporting across Human Service software systems. The role focuses on building dashboards, ensuring data quality, and providing training and user support, primarily onsite at the Lawrenceville Workforce Development Center in Pittsburgh.

You will collaborate with program teams, manage data migrations, and generate reports for leadership and contract compliance.