Data Specialist

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

Mission-driven team

Growth opportunities

Job summary

SBH Community Service Network Inc. in New York, NY seeks a Data Specialist, Donation Operations to support the nonprofit finance team by ensuring accurate donation processing, maintaining donor records, and upholding data integrity across systems.

The role emphasizes managing data in Salesforce, assisting with mail processing, and coordinating revenue tracking across campaigns while delivering timely receipts and acknowledgments.

Qualifications

• Bachelor’s degree or relevant experience in data entry, payment processing, or similar roles.
• Strong computer literacy, including advanced Excel skills.
• Exceptional attention to detail and organizational skills.
• Strong verbal and written communication abilities.
• Ability to prioritize tasks and follow through independently.

Responsibilities

• Track and record daily donations from multiple platforms within set timeframes.
• Assist with daily mail processing with the finance team.
• Monitor revenue from direct mail and telemarketing campaigns.
• Support reconciliation of donation data across systems.
• Maintain donor and donation records in Salesforce and financial systems.
• Regularly review records to ensure data integrity.
• Prepare and send receipts and acknowledgement letters.
• Execute Salesforce data cleanup projects and improve processes.

Skills

Data entry

Payment processing

Excel

Attention to detail

Organizational skills

Communication skills

Education

Bachelor's degree or relevant experience

Tools

Salesforce

QuickBooks

NetSuite

Job description

Data Specialist, Donation Operations

Location: New York, NY (Hybrid)

Employment Type: Full-Time

Schedule: Monday through Friday – Standard Business Hours

Salary:Based on Experience

Description

A nonprofit organization is seeking a detail-oriented and process-driven Data Specialist, Donation Operations to join its finance team. This role is responsible for ensuring accurate donation processing, maintaining donor records, and supporting data integrity across systems.

The ideal candidate is organized, personable, and a self-starter who thrives in a collaborative environment and is interested in building a meaningful career in the nonprofit sector.

What You’ll Do

Donation Processing & Revenue Management

• Track and record daily donations from multiple platforms within set timeframes
• Assist with daily mail processing in collaboration with the finance team
• Monitor revenue from direct mail and telemarketing campaigns
• Support reconciliation of donation data across systems

Data Management & Systems Accuracy

• Maintain accurate donor and donation records within Salesforce and financial systems
• Regularly review and update records to ensure data integrity
• Collaborate with cross-functional teams to improve tracking and reporting

Donor Acknowledgement

• Prepare and send accurate and timely receipts and acknowledgement letters

Projects & Process Improvement

• Execute Salesforce data management and cleanup projects
• Identify and implement process improvements to enhance efficiency

Requirements

• Bachelor’s degree or relevant experience in data entry, payment processing, or similar roles
• Strong computer literacy, including advanced Excel skills
• Exceptional attention to detail and organizational skills
• Strong verbal and written communication abilities
• Ability to prioritize tasks and follow through independently

Preferred Qualifications

• Experience in a nonprofit environment
• Familiarity with Salesforce or similar CRM systems
• Experience with accounting software such as QuickBooks or NetSuite

What We Offer

• Hybrid work environment
• Collaborative and mission-driven team
• Opportunity for growth within the nonprofit sector