Data Services Manager, Donor CRM & Insights

Advserv; Merced (CA); On-site; USD 94,000 - 110,000; Full time

Job summary

Advserv in Merced, CA seeks a Database Administrator to lead the Data Services team, overseeing administration, integration, and optimization of donor/alumni CRM, online engagement platforms, and payment portals, ensuring data integrity and scalable solutions.

You will provide insights to senior leadership, drive process improvements, supervise two data staff, and collaborate with UC Merced IT to maintain security and reporting accuracy.

Responsibilities

• Administers the donor and alumni relations database and related information systems, maintaining user accounts and data integrity.
• Integrates data from external systems and ensures security, accuracy, and data loading standards.
• Meets with end-users to gather requirements and designs data products tailored to audiences.
• Designs custom reports to monitor fundraising performance and provide data-driven insights.
• Supervises two Data Services staff, managing performance, training, and career development.

Job description

Advserv in Merced, CA seeks a Database Administrator to lead the Data Services team, overseeing administration, integration, and optimization of donor/alumni CRM, online engagement platforms, and payment portals, ensuring data integrity and scalable solutions.

You will provide insights to senior leadership, drive process improvements, supervise two data staff, and collaborate with UC Merced IT to maintain security and reporting accuracy.