Senior Manager, Advancement Systems & Analytics

PBS SoCal; Burbank (CA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

PBS SoCal seeks a Senior Manager, Advancement Systems and Services to lead donor data, fundraising systems, analytics, and reporting. The role ensures data integrity, system reliability, and effective stewardship of donor information.

You will supervise the Gifts and Records Manager and collaborate across departments to advance fundraising goals and donor engagement, while guiding data-driven decision making.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Minimum of five years of progressively responsible experience in advancement services, donor services, fundraising operations, donor database management, and/or data management and analytics.
• Experience working with donor databases or CRM systems; Raiser's Edge NXT experience strongly preferred.

Responsibilities

• Serve as Advancement's lead subject matter expert for donor data, fundraising systems, and related technologies.
• Partner with leadership to develop and implement donor data standards, business rules, policies, processes, and reporting.
• Oversee accuracy, integrity, and effective use of Advancement data and systems.
• Identify opportunities to improve workflows, system utilization, automation, and efficiency.
• Develop and maintain data standards and documentation for data integrity and usability.
• Supervise Gifts and Records Manager and oversee gift administration and records management.
• Collaborate with Finance, Membership Operations, and Database teams for reconciliation and compliance.
• Foster cross-functional partnerships to support fundraising goals and donor confidence.

Skills

Donor data

Fundraising systems

Analytics

Reporting

Data management

Leadership

Education

Bachelor's degree

Tools

Raiser's Edge NXT

Power BI

Tableau

Relational databases

Job description

PBS SoCal seeks a Senior Manager, Advancement Systems and Services to lead donor data, fundraising systems, analytics, and reporting. The role ensures data integrity, system reliability, and effective stewardship of donor information.

You will supervise the Gifts and Records Manager and collaborate across departments to advance fundraising goals and donor engagement, while guiding data-driven decision making.