Advancement Operations Director: Data-Driven Donor Strategy

Mercy University; Village of Dobbs Ferry (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Mercy University is seeking a Director of Advancement Operations to provide strategic vision and day-to-day oversight of all advancement services, including gift processing, data management, reporting, and compliance. You will lead a diverse team, collaborate with senior leadership, and drive initiatives that strengthen fundraising, alumni engagement, and stewardship.

The role emphasizes data-driven decision making, integrity, and cross-functional collaboration across IT, Finance, Legal, and

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 7+ years in advancement/nonprofit/education operations, including 3+ years in a leadership role.
• Expertise in data management, prospect research, gift processing, and reporting.

Responsibilities

• Develop and execute a comprehensive advancement operations strategy.
• Lead and mentor a high-performing team across gift processing, data management, reporting, and analytics.
• Partner with the VP of Institutional Advancement and the broader Advancement team.
• Foster continuous improvement, collaboration, and innovation within Operations.

Skills

Leadership

Data governance

Analytics

Communication

Collaboration

Donor stewardship

CRM systems (Raiser’s Edge, Salesforce

Education

Bachelor's degree

Advanced degree preferred

Tools

Raiser’s Edge

Salesforce

Job description

Mercy University is seeking a Director of Advancement Operations to provide strategic vision and day-to-day oversight of all advancement services, including gift processing, data management, reporting, and compliance. You will lead a diverse team, collaborate with senior leadership, and drive initiatives that strengthen fundraising, alumni engagement, and stewardship.

The role emphasizes data-driven decision making, integrity, and cross-functional collaboration across IT, Finance, Legal, and