Data Services Coordinator II: Systems & Training

Lake Washington School District - Redmond, WA; Redmond (WA); On-site; USD 111,000 - 113,000; Full time

Job summary

Lake Washington School District in Redmond, WA seeks a Data Services Coordinator to oversee the Skyward Business Suite across Finance, HR and Payroll. You will coordinate data systems, train staff, and resolve information-system issues to ensure mission-critical processes run smoothly.

The role emphasizes improving data accuracy, coordinating system-related activities, and developing end-user documentation.

Qualifications

• Bachelor's Degree and at least one year of responsible data experience in a technical capacity.
• Four years of related experience may be substituted.
• Instructional or training experience preferred.

Responsibilities

• Reviews, evaluates, tests and communicates future software features and functionality to identify areas of opportunity for increased efficiency and data accuracy.
• Analyzes current business practices and finds opportunities to explore more efficient ways to utilize existing functionality of the software.
• Anticipates, communicates and addresses software issues to mitigate impacts to the organization.
• Advises Leadership on strategies to address issues, requests and questions related to the technical implementation of district policies and procedure.
• Gathers requirements and researches requested functionalities for new project implementations including: setting up and testing scenarios in a training environment, outlining implementation and test plan, creating training documents, implementing new functionality in production, training end users, and refining plans based on user feedback.
• Manages onboarding and offboarding user permissions, access and security to different areas of the software.
• Responds to telephone or email inquiries regarding problems associated with area of assigned responsibility.
• Maintains a working relationship between District Data Services and end-users including troubleshooting problems and reporting hardware/software problems within the assigned area of responsibility.
• Prepares written and video documentation as necessary to provide end-users with instructions on how to use the data system in the assigned areas.
• Assists departments with the development of applicable system-related policies and procedures.
• Monitors data/information for accuracy and validity and coordinates with end-users to resolve incorrect, incomplete or inaccurate data.
• Develops and helps design reports for monitoring data and end-user support.
• Performs routine system maintenance in designated areas.
• Represents the district at state regional committee meetings and training sessions as assigned.
• Research, clarify, interpret, and implement federal, state and district policies, procedures and reporting rules and requirements.
• Train and guide end user data entry, awareness and compliance of local, state and federal reporting rules and requirements as it relates to the use of the Finance and HR software, per our software vendor recommendations.

Education

Bachelor's Degree

Data experience in a technical capacity

Job description

Lake Washington School District in Redmond, WA seeks a Data Services Coordinator to oversee the Skyward Business Suite across Finance, HR and Payroll. You will coordinate data systems, train staff, and resolve information-system issues to ensure mission-critical processes run smoothly.

The role emphasizes improving data accuracy, coordinating system-related activities, and developing end-user documentation.