Data & Research Assistant, Employee Relations

NYS Office for People With Developmental Disabilities; City of Albany (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Thirteen paid holidays

Paid vacation leave

Paid personal leave

Health insurance

Life insurance

Job summary

The NYS Office for People With Developmental Disabilities (OPWDD) is seeking a Program Aide within the Bureau of Employee Relations to support disciplinary processes across 10 districts. This role emphasizes data entry, research support, and maintaining organized records in a busy, public‑sector environment.

You will manage mail, assist with data collection, and collaborate with multiple teams to ensure accurate and timely information handling.

Qualifications

• Three years of clerical, keyboarding, or paraprofessional work in an office environment.
• Candidate must be reachable on the current Civil Service list for Program Aide.
• Transfer eligibility as described in Civil Service rules (70.1/70.4/52.6) or via lateral transfer.

Responsibilities

• Enter disciplinary data, denials, and other relevant data for 10 Districts.
• Monitor and manage VPCR mailbox.
• Collaborate with Districts and OER to gather necessary information for disciplinary cases.
• Support the research and quality assurance team with RQA projects.
• Distribute incoming mail and handle inquiries.
• Provide phone coverage when needed.
• Maintain paper and electronic filing systems.
• Maintain and update database programs and data analysis methods.
• Perform data entry for clerical staff across districts.
• Search for information using the internet and other sources.

Skills

Clerical experience

Keyboarding

Data entry

Job description

The NYS Office for People With Developmental Disabilities (OPWDD) is seeking a Program Aide within the Bureau of Employee Relations to support disciplinary processes across 10 districts. This role emphasizes data entry, research support, and maintaining organized records in a busy, public‑sector environment.

You will manage mail, assist with data collection, and collaborate with multiple teams to ensure accurate and timely information handling.