Office Assistant 1

NYS Office for People With Developmental Disabilities; New York (NY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Telecommuting up to 50%

Job summary

The NYS Office for People With Developmental Disabilities (OPWDD) invites applicants for an Office Assistant 1 in the Financial Benefits & Entitlements Assistance & Management (FBEAM) team. The role supports securing Medicaid, SSI, SNAP, and other benefits for people with developmental disabilities in state operations.

Responsibilities include data entry, monitoring eligibility, maintaining records, assisting nonprofits, and general office duties.

Qualifications

• Proficiency in Microsoft Office (Word, Outlook, Excel) and Crystal Designer.
• Experience with Medicaid systems such as WMS/eMedNY/ePACES or similar.
• Ability to work with others, including individuals with developmental disabilities, in an office setting.
• Ability to maintain confidentiality and follow HIPAA guidelines.

Responsibilities

• Assist with reports monitoring income, resources, and eligibility for Medicaid/SI/SNAP.
• Enter data and process transactions in proprietary and Medicaid databases to maintain benefits.
• Maintain records related to financial benefit eligibility, both physical and electronic.
• Provide routine assistance to nonprofits and support revenue projects as directed.
• Perform general office duties (mail, email, phones, filing, admin support).

Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

Crystal Designer

HIPAA compliance

team collaboration

Tools

WMS

eMedNY

ePACES

Job description

Duties Description The Office for People With Developmental Disabilities (OPWDD) provides high-quality person-centered services, supports and advocacy to people with developmental disabilities in New York State. Our guiding principle in our interactions with the people we serve and each other is "Putting People First," and is exemplified with values of compassion, dignity, diversity, excellence and honesty.

Duties Description The Office for People With Developmental Disabilities (OPWDD) provides high-quality person-centered services, supports and advocacy to people with developmental disabilities in New York State. Our guiding principle in our interactions with the people we serve and each other is "Putting People First," and is exemplified with values of compassion, dignity, diversity, excellence and honesty. OPWDD's Division of Fiscal Policy & Management is seeking a person to work as an Office Assistant 1 (OA 1) in Financial Benefits & Entitlements Assistance & Management (FBEAM). The OA 1 is part of the FBEAM team responsible for securing Medicaid, Medicare, SNAP (food stamps), Supplemental Security Income, Social Security and other benefits for the people with developmental disabilities residing in state operations. FBEAM also acts as a Medicaid district serving people with developmental disabilities living in OPWDD operated and certified residences.

• Assist with critical reports monitoring income, resources, and eligibility for Medicaid, Supplemental Security Income and SNAP
• Perform data entry and process transactions in a proprietary database, various Medicaid systems and other databases so that Medicaid and other financial benefits for people with developmental disabilities are developed and maintained on a timely basis
• Timely and correctly maintain records, both physical and electronic, relating to financial benefit eligibility for people served by OPWDD
• Assist nonprofits with routine questions
• Assist with various local and statewide revenue projects and duties as directed by supervisor
• Perform general office duties (mail, email, phones, filing, administrative support)

Telecommuting to be discussed at Interview. OPWDD's telecommuting policy allows telecommuting up to 50%.

PREFERRED QUALIFICATIONS

• proficiency in and daily use of Microsoft Office Word, Outlook, Excel and Crystal Designer
• experience in WMS, eMedNY, ePACES, or other NYS OTDA/Medicaid systems
• ability to work well with others, including those with developmental disabilities, in an office environment
• ability to maintain confidentiality of all information and follow HIPPA guidelines

LinkedIn:https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

Minimum Qualifications

Non-Competitive:

There are no minimum education or experience requirements for this title.

Open Competitive:

Candidates must be reachable for appointment on Current Civil Service Eligible List for this title.

Transfer:

Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

55 B/C QUALIFICATIONS

• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service and be able to provide it to the Human Resources Office upon request.

Additional Comments

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for CSEA Grade 6 ($37,862) and Downstate Adjustment ($4,150). Downstate Adjustment is added to the job rate ($46,843).
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).
• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at [phone] or email [e-mail] to obtain information and RA forms.
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
• Life insurance and Disability insurance.
• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
• Paid Holidays and Leave:

• Thirteen (13) paid holidays each year.
• Thirteen (13) days of paid vacation leave initially.
• Five (5) days paid personal leave each year.
• Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
• Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:

Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:

Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:

Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:

NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

All people with disabilities are encouraged to apply.