Data Quality Assurance Leader — QA Ops & Compliance

Quartz Health Solutions; Wisconsin; Remote; USD 110,000 - 129,000; Full time

Benefits offered by this job

Robust benefits package

Remote work opportunities

Career advancement

Job summary

Quartz Health Solutions seeks a Supervisor of Data Quality Assurance to lead QA monitoring, auditing, and review across ETL and application processes. You will supervise QA staff, establish priorities, monitor performance, and drive root-cause analysis to reduce risk and improve member experience.

You will partner with operational leaders to address quality issues, maintain audit trails, and ensure regulatory compliance while promoting a culture of continuous improvement and accountability.

Qualifications

• Bachelor's degree or equivalent with relevant healthcare/quality assurance experience.
• Strong knowledge of quality assurance concepts, QA/QC practices, and testing methodologies.
• Working knowledge of health insurance operations, regulatory requirements, and documentation practices supporting audit readiness.
• Experience analyzing quality data, performance metrics, and operational results to identify trends and improvement opportunities.
• Ability to lead, coach, and motivate teams while maintaining accountability for quality and service standards.

Responsibilities

• Oversees daily quality assurance activities, including testing approvals, audits, monitoring, and oversight.
• Sets team priorities, allocates work, balances workloads, and ensures timely, accurate QA activities.

Skills

SQL

Quality assurance

Health insurance operations knowledge

Root cause analysis

Regulatory compliance

Education

Bachelor's degree in business administration / healthcare administration / quality management / public health

Associate degree in related field with 6+ years experience

High school equivalency with 9+ years experience

Job description

Quartz Health Solutions seeks a Supervisor of Data Quality Assurance to lead QA monitoring, auditing, and review across ETL and application processes. You will supervise QA staff, establish priorities, monitor performance, and drive root-cause analysis to reduce risk and improve member experience.

You will partner with operational leaders to address quality issues, maintain audit trails, and ensure regulatory compliance while promoting a culture of continuous improvement and accountability.