Data Product Manager: Member Service & Chat Data

Highmark Health; Denver (CO); On-site; USD 86,000 - 139,000; Full time

Job summary

Highmark Health in Denver is seeking a data product manager with proven experience leveraging member service data across omnichannel engagement platforms to improve member experience and drive operational insights. The role focuses on defining reusable data assets, governance, and strategic roadmaps aligned with business needs.

The candidate will own product backlogs, collaborate with internal and partner teams, and drive data quality, accessibility, and regulatory compliance to maximize

Qualifications

• 3 years of product experience required.
• Bachelor's degree in science, technology, mathematics or related field, or relevant experience as determined by the company in lieu of bachelor’s degree.
• Proven ability to manage product lifecycles, define roadmaps, and deliver value across markets.

Responsibilities

• Develop and implement product vision and strategy to drive value across stakeholders.
• Maintain the product backlog and prioritize with internal and partner teams.
• Represent the product in governance and cross-functional meetings.
• Drive cross-product value and capitalize on learnings.

Skills

Business Acumen for P&Ls

Communication

Conflict Management

Education

Bachelor's Degree in science, technology, mathematics or related field

Job description

Highmark Health in Denver is seeking a data product manager with proven experience leveraging member service data across omnichannel engagement platforms to improve member experience and drive operational insights. The role focuses on defining reusable data assets, governance, and strategic roadmaps aligned with business needs.

The candidate will own product backlogs, collaborate with internal and partner teams, and drive data quality, accessibility, and regulatory compliance to maximize