Data Product Manager: Member & Chat Experience

Highmark Health; Boise (ID); On-site; USD 86,000 - 139,000; Full time

Job summary

Highmark Health is seeking a data product manager to leverage member service data across omnichannel platforms to improve experience and operations. You will define strategic roadmaps, own product backlogs, and ensure governance and data quality for reusable data assets that empower business teams.

The role requires 3 years of product experience, a Bachelor's degree (or equivalent), and strong business acumen, communication, and conflict management skills.

Qualifications

• Bachelor's degree in science, technology, mathematics, or related field (or equivalent experience).
• Minimum 3 years of product experience.
• Experience with data products and governance is a plus.

Responsibilities

• Define and communicate product vision and roadmaps to stakeholders at all levels.
• Prioritize backlog and drive data product initiatives across omnichannel platforms.
• Collaborate with cross-functional teams to deliver trusted data assets.
• Represent the product in governance meetings and drive accountability.
• Identify opportunities for cross-product value and customer insights.

Skills

Business Acumen

Communication

Conflict Management

Education

Bachelor's Degree or relevant experience

Job description

Highmark Health is seeking a data product manager to leverage member service data across omnichannel platforms to improve experience and operations. You will define strategic roadmaps, own product backlogs, and ensure governance and data quality for reusable data assets that empower business teams.

The role requires 3 years of product experience, a Bachelor's degree (or equivalent), and strong business acumen, communication, and conflict management skills.