Monthly Pay: $4,152 - $6,000 USD per month
Summary:
This role maintains accurate system entries and organized reference information for administrative operations. The work helps teams use current details when completing routine business activities. The specialist sits on an administrative operations team and works under a data operations team lead. The role works with administrative partners, operations colleagues, and request owners to clarify updates and resolve missing details. This is a fully remote, work from home position based in Alaska, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities:
- Receive update requests through a shared queue, emails, and assigned tickets, then check that each request includes required fields, approved source details, clear ownership, and enough context to begin work.
- Review existing system entries for missing values, duplicate items, inconsistent labels, outdated information, and incomplete field relationships before making changes.
- Enter approved updates using a spreadsheets and data entry tool such as LibreOffice Calc, following established field definitions, naming conventions, formatting rules, and current internal reference guidance.
- Compare completed entries against request details, resolve obvious formatting issues, confirm that related fields remain consistent, and verify that updates are reflected in the appropriate tracking location.
- Maintain clear status notes for assigned requests, including actions completed, questions raised, items awaiting clarification, and the next expected action for each open item.
- Send follow-up questions to request owners when information is incomplete, unclear, inconsistent with available reference details, or missing the context needed for accurate system updates.
- Escalate unresolved discrepancies, repeated entry issues, conflicting instructions, or patterns that may affect multiple requests to the data operations team lead for direction.
- Coordinate with administrative partners to confirm priorities, share progress updates, identify handoffs, and close completed requests in the assigned queue after final review.
- Protect internal business information by using approved workspaces, limiting access to assigned tasks, and following established access practices during daily tasks.
- Meet quality expectations measured by entry accuracy, turnaround, complete notes, timely follow-up on open questions, and consistent use of approved field definitions.
Qualifications:
- High school diploma or equivalent.
- About 1-2 years of related experience preferred.
- Experience maintaining structured system entries, reference lists, or operational trackers preferred.
- Familiarity with spreadsheets and data entry tools such as LibreOffice Calc preferred.
- Ability to compare information carefully, identify inconsistencies, and apply defined field standards.
- Ability to write clear follow-up messages and explain missing information to internal request owners.
- Comfortable working independently while sharing progress and questions with a team lead and administrative partners.
- Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from home in Alaska, United States.
- Structured onboarding and training on LibreOffice Calc, request workflows, and entry standards.
- Regular check-ins with the data operations team lead.
- Skill building in structured information maintenance, discrepancy review, workflow tracking, and operational coordination.
- Health coverage, paid leave, a 401(k), maternity leave, and stipends.