Data Entry - Support Specialist

Wilber Group; Normal (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401k match

Success Share Bonus

Wellness Programs

Paid holidays

PTO

Job summary

Wilber Group in Normal, IL is seeking a Data Entry - Support Specialist to join our in-office team. The role supports the production team by reviewing claim files, communicating with clients, and maintaining organized workflow. Strong communication and multitasking abilities are essential.

The position is full-time with a structured schedule, in-office training, and a robust benefits package. Prior insurance knowledge is a plus but not required, and company culture emphasizes collaboration and

Qualifications

• Strong communication and organization skills, able to multitask with minimal supervision.
• Comfortable in a computer-based work environment.
• Reliable and punctual with a professional attitude.

Responsibilities

• Review client files for proper handling.
• Provide general support for internal and external clients.
• Communicate challenges and praise to leadership and team.
• Suggest process improvements based on experience.
• Maintain presence at the assigned Normal, IL location.

Skills

Communication

Organizational skills

Multitasking

Prioritization

Education

High School diploma or GED

Job description

Position:Data Entry - Support Specialist

Location: Normal, IL

Job Id:1164

# of Openings:1

Data Entry - Support Specialist
Great place to work certified!
NORMAL, IL | FULL-TIME | $16.50/HR + MONTHLYCOMPANY SHARE | TRAINABLE
Hours: 8:00-4:30 First 30 days/ Pick your own schedule after 30 days
Our operations team is searching for ideal team players for our Data Entry - Support Specialist role. If hired, your main goal will be to support our production team in reaching their collection goals through investigating claim files and ensuring proper handling. The ideal candidate will have excellent communication and organizational skills, be able to multitask and prioritize workloads with structured but minimal supervision.This is a full-time, in-office position that is computer-based with minimal phone requirement.Prior insurance knowledge/experience is a plus but not required.

Wilber is the leading insurance recovery firm in the US, partnering with some of the most recognized insurance providers Nationwide. We value hard work, integrity, and believe in putting people before profit, which is why we offer a generous benefits package with extra perks that support your life and wellbeing.

To find out more about our culture visit: https://www.wilberjobs.com
Commitment to Community: At Wilber, we are real people who are committed to bettering our community and the world around us.We offer opportunities for team members to suggest/participate in fund raisers and community service events that matter to them, with the option to apply for company sponsorship.
Responsibilities:

• Review files from our clients for appropriate handling.
• Provide general support for internal and external clients
• Communicate challenges and praises to leadership and your team.
• Help us improve our process by sharing your ideas.
• Must be comfortable in a computer-based work environment
• Ability to work individually or as part of a team to reach department goals
• Have a positive attitude with a desire to learn
• Ability to ensure physical presence at assigned location

Requirements

• High School diploma or GED
• Basic computer skills
• 401k with company match
• Success Share Bonus each month
• Flexible schedule after 30 days (8:00-4:30 M-F the first 30 days during training)
• 25k Life insurance policy paid for by Wilber
• PTO and paid holidays
• Insurance education reimbursement
• Wellness Programs
• Flexible spending accounts/Savings Clubs
• Self-progressive career paths
• Community Volunteer opportunities
• Free breakfast 3 times a week
• Opportunity to join committee's that promote our "Keep it happy, keep it fun" work environment
• Certified "Great Place to Work" (96% of employees say this is a great place to work)
• #40 in Fortune Best Workplaces in Financial Services & Insurance 2023

Check out our social media

Facebook: https://www.facebook.com/WilberGroup/
LinkedIn: https://www.linkedin.com/company/wilbergroup/
Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
Wilber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.