Data Services - File Analyst

Willis Towers Watson; Tampa (FL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Health and welfare benefits

401(k) retirement plan

Job summary

Willis Towers Watson is seeking a Data Services Analyst to ensure client data is properly ingested and governed. The role involves interacting with customers and business owners, identifying underlying problems, and communicating resolutions in clear, non-technical language.

Reporting to the Data Services Team Lead, you will support data quality, controls, and timely data delivery in a collaborative, hybrid work environment.

Qualifications

• Minimum 1 year of experience using SQL preferred.
• Hands-on experience with Oracle PL/SQL or similar SQL extension language is a plus.
• Ability to solve difficult problems in a complex environment.
• Strong written and verbal communication, time management, and project organization skills.
• Demonstrate excellent project management skills a plus.
• Commitment to quality and continuous improvement with understanding of data flows, file layouts, data analysis and query tools knowledge.
• Attention to detail and ownership mindset.
• Preferred knowledge of benefits administration or consumer directed accounts.

Responsibilities

• Ensure client data is ingested into the system and that proper controls are followed.
• Interact with customers and business owners and communicate resolutions in non-technical language.
• Report to the Data Services Team Lead.

Skills

SQL

Oracle PL/SQL

Data analysis

Communication

Project management

Attention to detail

Ownership mindset

Benefits administration knowledge

Job description

Description

Willis Towers Watson enables our clients to transform the way they offer and administer consumer-driven health (CDH) and reimbursement accounts, maximizing their revenue and profit opportunity. Our integrated end-to-end operations, consumer focus helps our clients increase revenue and lower costs, while delivering market-leading CDH products and services. We expect significant value creation from Accounts directed through Willis Towers Watson’s client base.

The Role

The Data Services, Analyst is directly responsible for ensuring client data makes it into the system and that we are following proper controls and processes to be good custodians of the data. This position involves interaction with customers and/or business owners and quickly identifying the underlying problems and communicating resolutions in non-technical language. This position reports directly to the Data Services Team Lead.

Qualifications

• A minimum of 1 year of experience using SQL preferred.
• Hands on experience with Oracle PL/SQL or similar SQL procedural extension language is a plus.
• Ability to solve difficult problems in a complex environment.
• Strong written and verbal communication, time management, and project organization skills.
• Demonstrate excellent project management skills a plus.
• Demonstrate commitment to quality and continuous improvement with understanding of process flows, data flows, file layouts, data analysis and reasonable knowledge of query tools and languages.
• Attention to detail and follow-through.
• Demonstrate a desire to learn and accept new challenges with a strong sense of urgency and ability to take ownership of driving tasks to completion.
• Preferred industry knowledge regarding benefits administration or consumer directed accounts.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $55,000.00 - $60, 000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets