Trainable Collector

Wilber Group; Bloomington (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Uncapped commissions

Health, Dental, Vision

401k with Match

PTO and holidays

Life insurance 25k

Free breakfast

Career path

Job summary

Wilber Group in Bloomington, IL is hiring an in-person, trainable Collector for our Claims Recovery Team. The role starts with a base pay of $19.00 per hour, or $21.00 per hour if bilingual in Spanish, plus uncapped commissions and a comprehensive benefits package.

You will make and receive calls to reconcile insurance claims, document conversations and payments, and negotiate repayment plans. A High School diploma or GED is required; you must be detail-oriented, have strong communication, and

Qualifications

• Attention to detail required for reconciliations and documentation.
• Strong communication skills needed for customer interactions and team collaboration.
• Professional and friendly behavior expected in a high-volume, in-person environment.

Responsibilities

• Make outbound calls to customers/debtors informing of filed claims.
• Provide clarity on filed claims and answer inquiries from customers.
• Accurately process payments via card and ACH.
• Accurately notate files of conversations and payments received.
• Negotiate repayment and financial plans to recover assets for clients.
• Learn and apply provided materials on company software, laws, and industry standards to ensure compliance and optimize recovery.

Skills

Attention to detail

Communication

Professional demeanor

Education

High School diploma or GED

Job description

Our Claims Recovery Team is looking to fill an in-person trainable Collector position in our Bloomington, IL office. This position does not require insurance knowledge / experience – we will train you on everything you need to know! You will be part of a team that takes/places calls to reconcile insurance claims. At Wilber, Collectors are able to earn uncapped commissions and includes our special benefit packages. This position requires a person with attention to detail, great at communication and a professional, friendly behavior.This Full-Time collector position starts with a base pay of $19.00 hourly pay ($21.00/hour if bilingual in Spanish) plus uncapped commission.New team members typically reach an average of $1,100 in commission each month during their first year, actual commissions may vary per person.

Wilber is the leading insurance recovery firm in the US with the goal of providing our clients an excellent return. We value hard work, integrity, and people before profit, which is why we offer a benefits package with extra perks that supports your life and well-being. There is something for everyone who joins our team!

Check out our social media:

• Facebook: https://www.facebook.com/WilberGroup/
• Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
• Find out about additional benefits at www.wilberjobs.com

Essential Functions & Responsibilities:

• Make outbound calls to customers/debtors informing of claim filed against them
• Provide clarity on filed claims and answer any inquiries from customers
• Accurately process payments via card and ACH (electronic check payment)
• Accurately notate files of conversations had and payments received
• Negotiate repayment and financial plans to recover assets for clients
• Learn and apply provided materials on company software, applicable laws and statutes, and industry standards to ensure compliance and optimize recovery.
• Ability to ensure physical presence at assigned location

Education:

• High School diploma or GED required

While working full time at Wilber, you can expect benefits that support your physical, emotional, and financial wellbeing.

Benefits include:

• Health, Dental, and Vision
• Disability – Short and Long Term
• 25k Life insurance policy
• PTO and paid holidays
• 401k (with Match)
• Uncapped commission
• Free breakfast
• Established Career Path with an opportunity for base wage increase w/in the first 6 months of employment
• And many more!

In addition to Wilber’s competitive pay and benefits package, we have been voted as a Great Place to Work Certified multiple years in a row! We value hard work and fair dealings but also believe in having FUN at work. Wilber is a great place to get involved with the community and build friendships!