Data Entry Support Specialist - Insurance Underwriting

PLS; Oak Brook (IL); On-site; USD 19,604 - 27,922; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Training opportunities

Job summary

PLS in Oak Brook, IL is looking for an Underwriting Support Specialist to provide policy service support. Responsibilities include customer service, rating accounts, and training team members.

The ideal candidate will have data entry experience, strong analytical skills, and the ability to work flexible hours. Benefits include medical, 401(k), and ongoing training opportunities.

Qualifications

• 2-3 years of data entry and/or loan underwriting experience preferred.
• Strong analytical skills and ability to work in a fast-paced environment.

Responsibilities

• Provide customer service and respond to requests for information.
• Rating new business accounts and endorsements as assigned.
• Develop amicable relationships and provide training for team members.

Skills

Data entry experience

Analytical skills

Attention to detail

Customer service skills

Job description

Location: 814 Commerce Drive, Oak Brook, IL

Position Overview

Under the supervision of the Centralized Underwriter Manager, the Underwriting Support Specialist provides policy service support and centralized services to the Insurance Operations department.

Job Responsibilities

• Personal commitment to providing exceptional service in every internal and external customer engagement
• Provide customer service by responding promptly and courteously to all requests for information
• Effectively communicate company standards, mission, underwriting guidelines, and requirements
• Rating new business accounts and renewals accounts as assigned
• Endorsement processing
• Diary item follow up
• Renewal app follow up
• Policy issuance
• Develop amicable working relationships with team members, handle agent special service requests
• Provide training and mentoring for other members of the Insurance Operations team
• Other duties as assigned by management

Job Requirements

• 2‑3 years of data entry and/or loan underwriting experience preferred
• Strong analytical skills
• Ability to meet production, quality and service standards
• Must be able to work weekends, evenings and holidays as required
• Ability to work in a fast‑paced, high‑volume environment, while practicing sound lending judgment
• Ability to assess information with strong attention to detail

Physical Requirements

• Must be able to sit and/or stand for long periods of time
• Ability to lift 15 lbs.

Benefits

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Equal Employment Opportunity Statement

We strive to demonstrate our Core Values in all positions at PLS: Communication, Customer Focus, Integrity and Trust, Teamwork, Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug‑free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [e-mail] to make arrangements. The decision on granting accommodation will be made on a case‑by‑case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.

$17.25 - $17.25 USD