Data Entry Clerk

Northwest Administrators, Inc.; Seattle (WA); On-site; USD 27,386 - 36,217; Full time

Benefits offered by this job

Union wages

Pension

Paid leave

Holidays

Job summary

Northwest Administrators, Inc. is hiring an entry-level data maintenance clerk to support health plan participant eligibility by requesting and maintaining demographic information and processing mail and packets.

This role emphasizes accuracy, organization, and clear communication in a no-sales environment. The position starts with fully paid training and offers union wages, a defined pension, paid leave, holidays, and a collaborative team focused on service, problem solving, and attention to

Qualifications

• Organized with ability to prioritize workloads and strong analytical skills.
• Strong verbal and written communication skills.
• Service minded with a passion for customer service.
• Detail oriented with excellent problem-solving ability.
• Proficient with common office software (Excel/Word).

Responsibilities

• Process incoming and returned mail.
• Review weekly participant reports.
• Complete and mail packets to new participants.
• Order ID cards for participants.

Skills

Organized

Communicator

Service Minded

Detailed

Technically Savvy

Excel

Word

Tools

Excel

Word

Job description

Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales call center, you could find the career boost you’re looking for!

What you'll be doing

As a data maintenance clerk, you will be responsible for requesting and maintaining demographic information from health plan participants to ensure new or continued eligibility of their health coverage.

• Processing incoming and returned mail
• Reviewing weekly participant reports
• Completing and mailing packets to new participants
• Ordering ID cards for participants

Who you are

• Organized. Able to juggle and prioritize workloads, have strong analytical skills
• Communicator. Strong verbally and in writing including interpersonal skills
• Service Minded. Passionate about customer service—delivering it like you expect to receive it
• Detailed. Attentive to detail with excellent problem‑solving skills
• Technically Savvy. Proficient with technology, basic level with Excel and Word

Who we are

Northwest Administrators, Inc. is an industry leader in third‑party administration of employee benefits. We administer one of the largest multi‑employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better‑than‑market benefits package.

If hired, you can expect

• Union scale wages, raises every 6 months, starting at $19.88/hr. up to $26.29/hr.
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leave and 10 Holidays
• Strong team environment with good work‑life balance

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [e-mail] to request accommodation.

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