Benefits Specialist

Northwestadministratorsinc; Pasadena (CA); On-site; USD 27,469 - 38,200; Full time

Benefits offered by this job

Medical, Dental, Vision & Rx benefits

Employer provided Defined Benefit Pension

Paid Leave and Holidays

Strong team environment

Job summary

Northwest Administrators Inc. in Pasadena, California is hiring a Benefits Specialist who will process health contributions and resolve eligibility issues. This crucial role demands a detail-oriented individual with communication skills, capable of managing various tasks while providing excellent customer service.

Successful candidates will have at least two years of relevant experience and must be technically savvy in Excel. The position offers competitive union-scale wages starting from $19.94/hr and a comprehensive benefits package including medical, dental, and a pension plan.

Qualifications

• Two years experience in bookkeeping, accounting, or related fields.
• Ability to prioritize and manage multiple tasks efficiently.
• Excellent written and verbal communication skills.

Responsibilities

• Process health contributions and resolve eligibility issues.
• Manage employee enrollment documentation updates.
• Communicate with employers and employees regarding health coverage.

Skills

Bookkeeping experience

Customer service

Attention to detail

Excel proficiency

Communication skills

Job description

Are you a stickler for the details? Are you both a “numbers person” and “customer service oriented?” Are you looking for a new role that provides challenging and very satisfying work? If so, your next career move could be right around the corner at Northwest Administrators!

What you'll be doing...

As a benefits specialist, you will have the unique and important responsibility for processing health contributions. You will engage with customers to research and resolve any benefit eligibility issues. You will be responsible for:

• Receiving and adding/updating employee enrollment documents
• Receiving and reconciling monthly employer contributions (i.e., accounts receivable functions)
• Resolving health coverage issues
• Communicating regularly with employers and participants

Why you are...

• Experienced: Two years experience in bookkeeping, accounting, or other related experience
• Organized: Prioritize work, able to multitask and be timely with work
• Communicator: Excellent interpersonal and communication skills—both written and verbal
• Service Minded: Deliver superior and timely customer service, exhibiting empathy and care
• Detailed: Strong attention to detail with excellent problem solving skills
• Technically Savvy: Intermediate experience with Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third‑party administration of employee benefits. We administer one of the largest multi‑employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better‑than‑market benefits package.

If hired, you can expect...

• Union scale wages, raises every 6 months, starting at $19.94/hr up to $27.73/hr
• Medical, Dental, Vision & Rx benefits
• Employer provided/fully funded Defined Benefit Pension
• Up to 22 days of Paid Leave and 11 Holidays
• Strong team environment with good work‑life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [e-mail] to request accommodation.

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