Data Entry Assistant / Typing - Remote

Recruit Monitor; Dallas (TX); Hybrid; USD 35,000 - 45,000; Full time

Job summary

A remote service provider is seeking a Data Entry Assistant to support case processing and communication tasks. The position requires strong typing skills (40 WPM), a detail-oriented approach, and the ability to adapt in a fast-paced environment. Candidates should have 1-2 years of administrative experience, computer proficiency with MS Office, and excellent communication skills, both in English and preferably Spanish. Training will occur onsite for up to 6 weeks, with the possibility of occasional office visits.

Qualifications

• 1-2 years of relevant administrative experience preferred.
• Experience in an office/clerical environment is desired.
• Intermediate computer skills utilizing multiple monitors.

Responsibilities

• Logging in petitions and creating case folders.
• Preparing data and maintaining files within process units.
• Managing mail room operations including sorting and delivering mail.

Skills

Good interpersonal and professional communication skills

Good attention to detail

Ability to work in a fast-paced environment

Typing speed of at least 40 WPM

Very good command of the English Language

Tools

MS Office (Excel, Word, Email)

Job description

About the job Data Entry Assistant / Typing - Remote

This is a Work From Home Teleworking position. You must be able to come into the office for approximately 4 - 6 weeks of training and occasionally for additional meetings and various contract requirements.

You must live within a 90 miles commuting radius of the work site.

Case Processing Support:

• Logging in petitions; creating and labeling case folders
• Researching cases
• Preparing and entering associated data in systems
• Maintaining the integrity of the files within process units and file storage
• Scanning documents and associating them to electronic case files
• Identifying, reporting and obtaining missing documents for cases

Mail Room Support:

• Receiving, sorting, opening, organizing, data stamping as appropriate, and delivering incoming mail and cases
• Operating letter insertion and postage equipment
• Identifying and sorting mail, petitions and files
• Delivering routing sheets/file requests to the appropriate units
• Requesting/receiving files from other units and delivering them to the appropriate units
• Logging and delivering messages; logging petitions
• Weighing, labeling; pulling and packing out‑going case files

Communications Support:

• Logging and delivering messages; logging petitions
• Inputting call questions and/or email responses into tracking system; documenting every call/email
• Escalating calls to supervisors as required by procedures
• Resolving caller questions promptly and efficiently
• Communicating answers clearly and correctly from scripted call response plan
• Referencing answers from a computer while also rapidly typing notes into a system

Intermediate Computer Skills:

• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast‑paced environment
• Capable of working in a multi‑task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a typing test of at least 40 WPM with no errors
• Individuals will be required to complete a background security investigation prior to beginning employment.

Qualifications

Minimum Qualifications:

• One (1) to two (2) years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office including Excel, Word and Email
• Good Interpersonal and Professional Communication Skills
• Good attention to detail while working in a fast‑paced environment
• Capable of working in a multi‑task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance