Data Entry Technician / Typing - Remote

Recruit Monitor; Omaha (NE); Hybrid; USD 35,000 - 45,000; Full time

Job summary

A remote staffing company is hiring a Data Entry Technician to support case processing and communications. Responsibilities include logging petitions, preparing data, and handling mail. Candidates should have 1-2 years of administrative experience and pass typing tests of at least 40 WPM. Strong computer skills and good English communication are essential. Initially, some in-office training is required. This role offers flexibility with the option to work from home after training.

Qualifications

• One to two years of relevant administrative experience preferred.
• Experience in an office/clerical environment is desired.
• Intermediate computer skills utilizing multiple monitors and active sessions.
• Demonstrate a professional work ethic.

Responsibilities

• Logging in petitions and creating case folders.
• Preparing and entering data in systems.
• Receiving and sorting incoming mail.
• Documenting every call/email in the tracking system.

Skills

Good interpersonal and professional communication skills

Good attention to detail

Ability to work in a fast-paced environment

Ability to pass a typing test of at least 40 WPM

Very good command of the English Language

Basic use of MS Office including Excel, Word and Email

Tools

MS Office

Job description

About the job Data Entry Technician / Typing - Remote

This is a Work From Home Teleworking position. You must be able to come into the office for approximately 4 - 6 weeks of training and occasionally for additional meetings and various contract requirements.

You must live within a 90 miles commuting radius of the work site.

Case Processing Support

• Logging in petitions; creating and labeling case folders
• Researching cases
• Preparing and entering associated data in systems
• Maintaining the integrity of the files within process units and file storage
• Scanning documents and associating them to electronic case files
• Identifying, reporting and obtaining missing documents for cases

Mail Room Support

• Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
• Operating letter insertion and postage equipment
• Identifying and sorting mail, petitions and files
• Delivering routing sheets/file requests to the appropriate units
• Requesting/receiving files from other units and delivering them to the appropriate units
• Logging and delivering messages; logging petitions
• Weighing, labeling; pulling and packing out-going case files

Communications Support

• Logging and delivering messages; logging petitions
• Inputting call questions and/or email responses into tracking system; documenting every call/email
• Escalating calls to supervisors as required by procedures
• Resolving caller questions promptly and efficiently
• Communicating answers clearly and correctly from scripted call response plan
• Referencing answers from a computer while also rapidly typing notes into a system

Intermediate Computer Skills

• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a typing test of at least 40 WPM with no errors
• Individuals will be required to complete a background security investigation prior to beginning employment.

Qualifications

• One (1) to two (2) years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office including Excel, Word and Email
• Good Interpersonal and Professional Communication Skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Minimum Qualifications

• One (1) to two (2) years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office including Excel, Word and Email
• Good Interpersonal and Professional Communication Skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance