Traffic & Reservations Manager

U-Haul; Woburn (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full medical coverage

Prescription plans

Dental and vision plans

Dietitian program

Gym reimbursement

Tuition reimbursement

Online courses

Legal program

Life insurance

Discounts

ESOP

401(k)

Paid holidays

Job summary

U-Haul in Woburn, MA seeks a Traffic Control Manager to lead reservations and distribute equipment to meet customer demand. You will analyze data to balance inventory and collaborate with dealerships and field teams to optimize revenue and service levels.

The role requires 2+ years of management experience, strong communication, and a focus on customer service. You will guide a team of reservation managers, ensuring efficient operations and high-quality support.

Qualifications

• Must have management and team-building experience (2+ years).
• Customer service mindset with analytical thinking.
• Excellent communication and interpersonal skills.
• Proficiency in professional office etiquette to support regional standards.

Responsibilities

• Coordinate reservation management and equipment distribution to meet customer demand.
• Balance inventory across market by analyzing data and coordinating with rate analysts.
• Lead and mentor a team of reservation managers to support distribution strategy and customer service.
• Collaborate with dealerships and field teams to ensure effective equipment provisioning and problem solving.

Skills

Management

Team-building

Customer service

Communication

Office etiquette

Education

High school diploma or equivalent

Job description

U-Haul in Woburn, MA seeks a Traffic Control Manager to lead reservations and distribute equipment to meet customer demand. You will analyze data to balance inventory and collaborate with dealerships and field teams to optimize revenue and service levels.

The role requires 2+ years of management experience, strong communication, and a focus on customer service. You will guide a team of reservation managers, ensuring efficient operations and high-quality support.