Customer Service Representative- Supply Chain & Customs Brokerage Agent (Afternoon Shift) – Rom[...]

Expeditors International; Romulus (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

Expeditors International is hiring a Customer Service Representative for the afternoon shift in Romulus, MI. You will support our customs brokerage team as you learn about international trade and logistics. No prior experience is needed as we provide comprehensive training.

This role requires a passion for learning and collaboration, with a focus on maintaining efficiency and detail. Enjoy excellent benefits including paid vacation, holidays, a 401(k) plan, and more.

Qualifications

• Passion for learning.
• Collaborative spirit for listening and communicating.
• Motivated to be efficient, effective and always improving.
• Highly organized with solid computer skills.
• Demonstrate sense of urgency & attention to detail.

Responsibilities

• Review shipment documents to ensure accuracy.
• Enter information into systems for processing.
• Support the customs clearance process.

Skills

Passion for learning

Collaborative spirit

Efficiency and effectiveness

Highly organized

Attention to detail

Job description

Customer Service Representative- Supply Chain & Customs Brokerage Agent (Afternoon Shift) – Romulus, MI

Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which foster an innovative, customer service-based approach to logistics. We move freight, provide regulatory compliance services, and bring supply chain stability to our customers.

Do you want to help move goods across borders? Curious how international trade works behind the scenes? As a Customs Brokerage Agent, you will dive into the fast-paced world of international trade. You’ll work alongside a supportive team and learn how shipments are processed and cleared through Customs.

In this role, you’ll help keep things moving by reviewing shipment documents, entering information into our systems, and supporting the customs clearance process. No prior experience in customs brokerage is required—we’ll provide the training and guidance you need to succeed.

Why Join Us?

• Real Experience: Work on meaningful projects that support global trade
• Great Culture: Friendly and professional environment
• Growth Opportunities: Learn from industry experts and build your skills
• Mission-Driven: We are committed to excellence in logistics and customer service

*This position follows an afternoon schedule, with start times between 3:00 PM and 5:00 PM.

Qualifications

• Passion for learning
• Collaborative spirit for listening and communicating
• Motivated to be efficient, effective and always improving
• Highly organized with solid computer skills
• Demonstrate sense of urgency & attention to detail in everything you do
• Position is on-site - candidate must be located in the Detroit Metro Area

Benefits

Expeditors offers excellent Full-time Employee benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)