Data-Driven Strategic Sales Planning Analyst (Remote)

SendGrid, Inc.; United States; Remote; USD 136,000 - 189,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio is seeking a data-driven Strategic Operations Analyst to join our remote-first Sales, Operations, and Enablement team. You will lead target-setting, align customer segmentation with broader GTM objectives, and shape the North Star with robust analytics, forecasting, and data infrastructure.

You’ll develop dashboards, work with Sales, Finance, Product, Systems, and HR to connect metrics to strategy, and present data-backed proposals to senior leadership.

Qualifications

• 6+ years of combined experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics within a fast-paced technology environment.
• Proven track record of leading target-setting cycles and planning frameworks for a GTM organization.
• Hands-on expertise in data visualization tools (Tableau, Looker).
• Demonstrated ability to translate complex analytical findings into strategic, business-focused recommendations for leadership.
• Strong project management skills, including experience managing cross-functional dependencies and scoping requirements.
• Deep understanding of core GTM processes & metrics (productivity, pipeline conversion, forecasting).

Responsibilities

• Lead the annual and semi-annual target-setting cycles for the global sales organization.
• Present target proposals, growth opportunities, and complex data insights to senior leadership using clear, data-backed narratives.
• Develop and refine the sales customer segmentation model.
• Extract actionable insights from large, complex datasets using advanced analytical and statistical methods to optimize revenue efficiency.
• Work closely with Sales, Finance, Product, Systems, and HR to align operational metrics with overall corporate strategy.
• Develop, maintain, and automate dashboards & reporting to track important planning outcomes including target accuracy and territory outcomes

Skills

Strategic Operations

Sales Operations

Data Analytics

Data storytelling

Cross-functional collaboration

Project management

Education

Bachelor's degree

Tools

Tableau

Looker

SQL

Python

R

Job description

Twilio is seeking a data-driven Strategic Operations Analyst to join our remote-first Sales, Operations, and Enablement team. You will lead target-setting, align customer segmentation with broader GTM objectives, and shape the North Star with robust analytics, forecasting, and data infrastructure.

You’ll develop dashboards, work with Sales, Finance, Product, Systems, and HR to connect metrics to strategy, and present data-backed proposals to senior leadership.