Data-Driven Operations Support Analyst

Banner Property Management, LLC; Naperville (IL); Sur place; USD 75 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with company match

Paid parental leave

PTO

Paid holidays

Rent discounts

Professional development opportunities

Employee assistance program

Résumé du poste

Banner Property Management, LLC, a multifamily housing specialist, seeks an Operations Support Analyst to provide data analysis, reporting, budgeting, and market insights across our property portfolio.

The role reports to the Director of Business Systems and involves collaborating with on-site teams and corporate leadership to identify trends, improve processes, and deliver actionable information for decision-making.

Qualifications

• High school diploma or GED.
• Bachelor’s degree in Business, Finance, Real Estate, Analytics, or a related field required.
• Strong proficiency in Microsoft Office Suite and/or Google Workspace, particularly Excel or Google Sheets.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent organizational and time-management skills.
• Strong written, verbal, and presentation skills.
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Ability to work collaboratively with individuals at all levels of an organization.
• Ability to effectively utilize AI tools and models to support reporting, analysis, research, property management, and other business needs.
• Valid driver’s license and reliable transportation for occasional job‑related travel.

Responsabilités

• Compile, analyze, standardize, and maintain property- and portfolio-level data used for financial, performance, benchmarking, and historical reporting.
• Analyze rent, revenue, expenses, market conditions, and other performance data to identify trends, opportunities, variances, and areas for further review.
• Assist with budgeting, financial analysis, forecasting, and variance reporting for existing properties, newly acquired assets, and portfolio transitions.
• Research multifamily submarkets, competitive properties, rental rates, and market trends to support portfolio performance and business initiatives.
• Develop and maintain spreadsheets, dashboards, automated reports, forecasting tools, and other resources that improve reporting and operational efficiency.
• Support business systems projects, system testing, data analysis, and initiatives designed to improve access to and use of key business information.
• Review data and operational processes for accuracy, consistency, and efficiency and identify opportunities for improvement.
• Collaborate with corporate and property management teams to gather information, respond to reporting and analytical needs, and communicate findings to appropriate stakeholders.
• Support acquisitions, dispositions, portfolio transitions, new business opportunities, contract reviews, and other business initiatives through research, data analysis, reporting, and preparation of supporting materials.
• Assist with special projects and other responsibilities as assigned.

Connaissances

Analytical skills

Problem-solving

Time-management

Written & verbal communication

Presentation skills

Collaboration

AI tools usage

Formation

High school diploma or GED

Bachelor’s degree in Business, Finance, Real Estate, Analytics, or related field

Outils

Microsoft Office

Google Workspace

Description du poste

Banner Property Management, LLC, a multifamily housing specialist, seeks an Operations Support Analyst to provide data analysis, reporting, budgeting, and market insights across our property portfolio.

The role reports to the Director of Business Systems and involves collaborating with on-site teams and corporate leadership to identify trends, improve processes, and deliver actionable information for decision-making.