Data-Driven Operations Specialist

Pop Mart; United States; On-site; USD 86,000 - 100,000; Full time

Job summary

POP MART Americas Inc. in Los Angeles, CA, seeks an Operations Specialist to analyze operational and market data, support store openings and ROBOSHOP projects, maintain dashboards, and provide data-driven insights to improve business operations.

The role requires a Master’s degree in a quantitative field and 1 year of relevant experience, with strong skills in Excel, SQL, and Tableau. Join a fast‑growing pop culture company with a global footprint.

Qualifications

• Master's degree (or foreign equivalent) in Statistics, Data Analytics, Mathematics, Management, MBA or related field.
• 1 year of relevant experience.

Responsibilities

• Apply quantitative analysis and operations research methods to support business decisions.
• Analyze NSO (New Store Opening) project data, timelines, KPIs and performance metrics.
• Maintain and enhance operational data systems and develop dashboards for reporting and insights.
• Evaluate daily store operations, identify inefficiencies, and propose data-driven improvements.
• Support SOP development and optimization through workflow analysis and process improvement initiatives.
• Assist in the rollout of ROBOSHOP projects in the U.S. by analyzing logistics and operations data.

Skills

Quantitative analysis

Data modeling

Forecasting

Operational reporting

Data-driven decision-making

Education

Master's degree in Statistics/Data Analytics/Mathematics/Management

Tools

Excel

SQL

Tableau

Job description

POP MART Americas Inc. in Los Angeles, CA, seeks an Operations Specialist to analyze operational and market data, support store openings and ROBOSHOP projects, maintain dashboards, and provide data-driven insights to improve business operations.

The role requires a Master’s degree in a quantitative field and 1 year of relevant experience, with strong skills in Excel, SQL, and Tableau. Join a fast‑growing pop culture company with a global footprint.