Operations Specialist

Pop-Mart-Americas-Inc.; Glendale (CA); On-site; USD 86,000 - 100,000; Full time

Job summary

POP MART AMERICAS Inc. is seeking an Operations Specialist in Los Angeles, CA to analyze operational and market data, support store openings and ROBOSHOP projects, maintain dashboards, and provide data-driven insights to improve business operations.

The role requires a Master’s degree in a relevant field and experience in quantitative analysis, data modeling, and data visualization using Excel, SQL, and Tableau. Join us to help optimize operations and drive informed decisions.

Qualifications

• Master's degree or foreign equivalent in Statistics, Data Analytics, Mathematics, Management, Business Administration, or a related field.
• 1 year of relevant experience.
• Demonstrated experience in quantitative analysis, data modeling, and forecasting.

Responsibilities

• Apply quantitative analysis and operations research to support business decisions.
• Analyze New Store Opening (NSO) project data, KPIs, and performance metrics.
• Maintain dashboards and visualizations for reporting and insights.

Skills

Quantitative analysis

Data modeling and forecasting

Data visualization

Operational reporting

Data-driven decision-making

Education

Master's degree in Statistics/Analytics/Math/Management/Business Administration

Tools

Excel

SQL

Tableau

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.Operations Specialist (Full-Time)Location: Los Angeles, CADepartment: OperationsSalary: $86,000 - $100,000Job DescriptionPOP MART AMERICAS Inc., in Los Angeles, CA, seeks an Operations Specialist to analyze operational and market data, support store openings and ROBOSHOP projects, maintain dashboards, and provide data-driven insights to improve business operations.Job ResponsibilitiesApply quantitative analysis and operations research methods, including trend analysis, data modeling, and forecasting, to support business decisions.Analyze New Store Opening (NSO) project data, including timelines, KPIs, and performance metrics, to optimize execution.Maintain and enhance operational data systems and develop dashboards and visualizations for reporting and business insights.Evaluate daily store operations, identify inefficiencies, and recommend data-driven improvements.Support SOP development and optimization through workflow analysis and process improvement initiatives.Assist in the rollout of ROBOSHOP projects in the U.S. market by analyzing logistics and operational performance data.RequirementsMaster's degree or foreign equivalent in Statistics, Data Analytics, Mathematics, Management, Business Administration, or a related field, plus 1 year of relevant experience.Demonstrated experience in:Quantitative analysisData modeling and forecastingData visualization using Excel, SQL, and TableauOperational reportingSupporting data-driven business decision-makingHow to ApplyEmail your resume to [e-mail] or mail it to:POP MART AMERICAS Inc.3534 Hayden Ave.Culver City, CA 90232*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.