Data-Driven Operations Manager — Lead & Optimize Teams

Amazon Inc.; Aurora (CO); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Aurora, CO is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while delivering on customer commitments.

You will use data-driven decisions to drive productivity improvements, collaborate with Safety, Engineering, and HR, and manage cross-functional projects across first, middle, and last mile. The role requires flexibility, weekend/nights shifts, and a Bachelor's degree or equivalent.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Skills

Leadership

Performance management

Lean techniques

Problem solving

Communication

Customer service

Interpersonal skills

Analytics

Education

Bachelor's degree or equivalent, or 2+ years of Amazon experience

Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or related field

Tools

Lean processes

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Aurora, CO is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while delivering on customer commitments.

You will use data-driven decisions to drive productivity improvements, collaborate with Safety, Engineering, and HR, and manage cross-functional projects across first, middle, and last mile. The role requires flexibility, weekend/nights shifts, and a Bachelor's degree or equivalent.