Data-Driven Office Admin - Industrial Service Support

Trillium Staffing; Louisville (KY); On-site; USD 30,307 - 35,817; Full time

Job summary

Trillium Staffing in Louisville, KY is seeking an Office Administrator to join the Industrial Service department on a direct-hire basis. The role requires commercial customer service experience and involves handling customer requests via email and phone.

You will support inventory, provide general admin support to branch managers, and perform data analysis using reporting systems to pull data, sales histories, and customer information. Proficiency with Excel, CRM, and ERP software is preferred.

Qualifications

• 2+ years of experience in an administrative role.
• Proficiency in Google Workspace and Microsoft Office.
• SAP and C4C knowledge is a plus but not required.

Responsibilities

• Receive and reroute customer requests via email and phone.
• Support inventory of required parts and materials.
• Provide general administrative support for branch managers.
• Perform data analysis using reporting systems to pull data, sales/service histories, and customer information.

Skills

Customer service

Data analysis

Administrative support

Tools

Google Workspace

Microsoft Office

Excel

CRM

ERP

SAP

C4C

Job description

Trillium Staffing in Louisville, KY is seeking an Office Administrator to join the Industrial Service department on a direct-hire basis. The role requires commercial customer service experience and involves handling customer requests via email and phone.

You will support inventory, provide general admin support to branch managers, and perform data analysis using reporting systems to pull data, sales histories, and customer information. Proficiency with Excel, CRM, and ERP software is preferred.