Data-Driven Healthcare Workforce Operations Manager

Star Pediatrics by Abound Health

New Jersey

Hybrid

USD 80,000 - 95,000

Full time

14 days+
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Job summary

Star Pediatrics by Abound Health seeks a Workforce Operations Manager in New Jersey to lead and optimize workforce deployment for its Private Duty Nursing business, reporting to the VP of Nursing Operations. The role drives utilization, reduces open patient care hours, and builds scalable processes that align nurse availability with patient service needs.

The ideal candidate is a technology-driven operational leader who excels at managing teams, leveraging data, and improving performance in a

Qualifications

  • Leadership experience managing high-volume teams with KPIs.
  • Proficiency with data analytics to drive decisions.
  • Strong communication and cross-functional collaboration.
  • Residence in New Jersey with ability to travel between Mount Laurel, Howell, and Saddle Brook.
  • Bachelor's degree required.

Responsibilities

  • Lead and develop Staffing Coordinators team.
  • Plan workforce capacity and staffing strategies to maximize utilization and minimize open hours.
  • Analyze workforce and operations data to identify trends and gaps.
  • Develop KPI dashboards and accountability structures for operational excellence.
  • Partner with Nursing Operations, Talent Acquisition, Clinical Leadership, and Operations teams to meet staffing needs.
  • Lead process improvements to enhance efficiency and service delivery.
  • Ensure consistent use of workforce management systems, CRM platforms, reporting tools, and processes.

Skills

Leadership experience
Data analytics
CRM platforms
Stakeholder management
Communication
Travel ability

Education

Bachelor's degree

Tools

CRM platforms
Workforce management systems
Scheduling systems

Job description

Star Pediatrics by Abound Health seeks a Workforce Operations Manager in New Jersey to lead and optimize workforce deployment for its Private Duty Nursing business, reporting to the VP of Nursing Operations. The role drives utilization, reduces open patient care hours, and builds scalable processes that align nurse availability with patient service needs.

The ideal candidate is a technology-driven operational leader who excels at managing teams, leveraging data, and improving performance in a

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