Data‑Driven B2B E‑Commerce Coordinator

Knoll Inc.; Zeeland (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

MillerKnoll in western Michigan is seeking a B2B E-Commerce Account Coordinator to help grow the company’s B2B online sales. You will support prospecting, lead qualification, and account onboarding while coordinating sales activities and maintaining accurate CRM data.

The ideal candidate is early in their career with strong analytical, communication, and presentation skills, plus proficiency in Excel and PowerPoint.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, Communications, or related field, or equivalent work experience.
• Internship, co-op, or work experience in sales, marketing, analytics, or digital commerce.
• Strong analytical and problem-solving skills to interpret data and identify trends.
• Excellent verbal, written, and presentation skills with a customer-focused mindset.

Responsibilities

• Assist Senior Manager in growing the B2B e-commerce pipeline.
• Coordinate prospecting, lead qualification, customer outreach, and follow-up communications.
• Maintain CRM and reporting, analyze trends, and identify growth opportunities.
• Support sales enablement, marketing programs, and customer success stories.

Skills

Analytical thinking

CRM experience

Presentation skills

Customer focus

Education

Bachelor’s degree in Business, Marketing, Sales, Communications, or related field

Tools

Microsoft Excel

PowerPoint

CRM software

Job description

MillerKnoll in western Michigan is seeking a B2B E-Commerce Account Coordinator to help grow the company’s B2B online sales. You will support prospecting, lead qualification, and account onboarding while coordinating sales activities and maintaining accurate CRM data.

The ideal candidate is early in their career with strong analytical, communication, and presentation skills, plus proficiency in Excel and PowerPoint.