B2B E‑Commerce Growth Coordinator

MillerKnoll; Zeeland (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

MillerKnoll in Western Michigan is seeking an entry‑level B2B E‑Commerce Account Coordinator to support growth of our B2B online business. You’ll help drive new customer acquisition, expand existing accounts, and assist with marketing initiatives while learning across sales, digital commerce, and business development.

The role is ideal for highly organized, analytical early‑career professionals who enjoy working with data, reporting, and customer‑facing activities, with opportunities to grow

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, Communications, or related field.
• Internship or work experience in sales, marketing, analytics, or a related field
• Strong analytical and problem-solving abilities to translate data into action.
• Excellent verbal, written, and presentation skills with a customer focus.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience with CRM, reporting, analytics, dashboards, or presentations.
• Able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support the Senior Manager, B2B E-Commerce Sales in managing and growing the B2B e-commerce pipeline.
• Assist with prospecting, lead qualification, customer outreach, and follow-up communications.
• Coordinate sales activities and help transition prospects into active accounts.
• Participate in customer, dealer, and internal stakeholder meetings as a polished, professional representative of the business.
• Maintain accurate customer and opportunity information within CRM and sales management tools.
• Develop and maintain sales, pipeline, onboarding, and account performance reporting.
• Analyze business trends and customer performance to identify actionable growth opportunities.
• Support sales enablement, dealer enablement, marketing programs, presentations, customer success stories, and other initiatives that increase awareness and adoption of B2B e-commerce solutions.
• Assist with other responsibilities as needed for the role.

Skills

Analytical skills

Communication skills

Excel

PowerPoint

CRM experience

Project management

Attention to detail

Education

Bachelor's degree in Business, Marketing, Sales, Communications, or related field

Equivalent work experience

Tools

CRM software

Analytics dashboards

PowerPoint

Excel

BI tools

Job description

MillerKnoll in Western Michigan is seeking an entry‑level B2B E‑Commerce Account Coordinator to support growth of our B2B online business. You’ll help drive new customer acquisition, expand existing accounts, and assist with marketing initiatives while learning across sales, digital commerce, and business development.

The role is ideal for highly organized, analytical early‑career professionals who enjoy working with data, reporting, and customer‑facing activities, with opportunities to grow