Escrow Operations & Vendor Compliance Specialist

SPS

West Valley City (UT)

On-site

USD 60,000 - 80,000

Full time

6 days ago

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Job summary

SPS in West Valley City, Utah, seeks an Escrow Operations Analyst to monitor data integrity across vendor relationships and ensure compliance with service levels and billing accuracy. You will research loan activity, maintain procedures, and coordinate with internal teams to optimize processes and vendor performance.

The role requires strong communication, strategic thinking, and the ability to partner with external vendors to deliver quality service.

Qualifications

Bachelor’s degree in Business or related field.
Strong communication and relationship-building with external vendors and customers.
Ability to think strategically and tactically to solve workflow and customer problems.

Responsibilities

Perform regular data integrity audits across company and vendor databases.
Research loan level activity and coordinate with internal departments.
Maintain procedure manuals and identify internal and external process improvements.
Coordinate corporate advances and write-offs to ensure quality service.
Coordinate with vendors and maintain positive business relationships.
Monitor daily operations of vendors to ensure service levels and contract terms are met.
Prepare process flowcharts, analyze data, audit exceptions, and prepare reports.
Review vendor fees and advances for payment and/or recovery.
Other duties as assigned.