Data & Communications Specialist I

Siemens; Columbia (SC); In loco; USD 31.000 - 53.000; Tempo pieno

Descrizione del lavoro

Siemens AG in Columbia, SC seeks a Data Specialist to support our local branch, handling phone-based inquiries and data-driven invoicing. You will negotiate fee waivers or extensions, evaluate data points to determine required invoices, and keep operation systems updated with accurate task data.

The role emphasizes clear communication with internal and external partners, meeting KPI targets, and contributing to process improvements. This is a full-time on-site position in the Columbia area.

Competenze

• Successful completion of UBK training (provided by Siemens the 1st two days on assignment).
• Professional phone presence.
• Strong verbal and written communication skills.
• Ability to negotiate effectively in a professional manner.
• Ability to research and navigate websites and internal systems.
• Excellent time management skills; reliable and able to multi-task.
• Microsoft Office Suite.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Mansioni

• Be the primary method of contact via telephone; up to 8 hours of phone-work daily.
• Negotiate the waiver of fees and/or obtain due date extensions as needed.
• Determine invoices to be obtained by evaluating key data points.
• Update systems of operation with tasks performed and relevant data.
• Communicate to internal and external parties in a clear and detailed manner.
• Perform at or below Target Key Performance Indicators (KPI’s) per Standard Operating Procedures.
• Participate in the re-evaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process.
• Select appropriate processes from clearly documented rules, past practices or new instructions.
• Seek advice and guidance on non-routine or problem areas from senior department members.
• Refer complex, unusual problems to senior department members.

Conoscenze

Phone presence

Verbal communication

Written communication

Negotiation

Research and navigate

Time management

Microsoft Office Suite

Work authorization (US)

Formazione

UBK training

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Siemens AG in Columbia, SC seeks a Data Specialist to support our local branch, handling phone-based inquiries and data-driven invoicing. You will negotiate fee waivers or extensions, evaluate data points to determine required invoices, and keep operation systems updated with accurate task data.

The role emphasizes clear communication with internal and external partners, meeting KPI targets, and contributing to process improvements. This is a full-time on-site position in the Columbia area.