Data Comm Account Manager: Growth & Solutions Leader

Socket.dev; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Loeb Electric is seeking an Account Manager of Data Comm to grow and manage assigned customer accounts and product categories. You will be the primary contact for client relationships, delivering high levels of sales and service, with strategic planning and executive engagement.

Responsibilities include building relationships, identifying growth opportunities, and coordinating with sales and operations to ensure successful project delivery. Travel to customer sites is possible as needed.

Qualifications

• 2+ years of experience managing customer accounts, projects, or sales relationships within electrical distribution, industrial sales, construction, or a related industry.
• Proven experience building and maintaining strong customer relationships with contractors, end users, suppliers, and key stakeholders.
• Experience managing projects from opportunity identification through execution, coordinating timelines, resources, deliverables, and issue resolution.
• Demonstrated success identifying growth opportunities, expanding customer relationships, and driving revenue through strategic account management.
• Experience leading customer presentations, proposals, negotiations, and solution-based sales discussions.

Responsibilities

• Establish and maintain executive-level customer relationships to drive growth.
• Analyze customer business goals, strategies, and trends to identify opportunities.
• Develop trusted advisor status and deepen account penetration.
• Create and execute account growth initiatives with customer leadership and operational teams.
• Develop and implement pricing strategy to support the company value proposition.
• Develop and execute strategic account plans to grow Data Com / Low Voltage sales across assigned accounts and markets.
• Partner with Senior Outside Sales Representatives to identify, develop, and capture Data Com / Low Voltage opportunities within existing relationships.
• Conduct joint customer visits to strengthen relationships, identify new business opportunities, and increase account penetration.
• Educate and support the Outside Sales team on identifying Data Com / Low Voltage opportunities, enabling autonomous growth.
• Analyze customer business models to understand project volume, purchasing strategies, and subcontracting practices.
• Develop account-specific growth strategies based on customer needs and market opportunities.
• Own delivery decisions to ensure orders and projects are completed.
• Troubleshoot, manage escalations, and remove barriers to execution.
• Provide ongoing insight into competitive conditions and market dynamics.
• Serve as the primary Data Com / Low Voltage resource for accounts, providing product expertise and technical sales support.
• Coordinate bids, quotations, and project opportunities for customers.

Skills

Account management

Sales negotiation

Relationship building

Electrical distribution knowledge

Strategic account planning

Education

Associate or bachelor’s degree in business, Operations, Construction Management, or a related field

Tools

ERP systems

Excel

Job description

Loeb Electric is seeking an Account Manager of Data Comm to grow and manage assigned customer accounts and product categories. You will be the primary contact for client relationships, delivering high levels of sales and service, with strategic planning and executive engagement.

Responsibilities include building relationships, identifying growth opportunities, and coordinating with sales and operations to ensure successful project delivery. Travel to customer sites is possible as needed.