Data Cloud Business Analyst

WillHire; East Hanover (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading global medicines company is seeking a Data Cloud Business Analyst for a temporary contractor role. This position will support the implementation of Salesforce Data Cloud initiatives, bridging the gap between stakeholders and technical teams while ensuring data quality and effective data usage across the organization. Ideal candidates will have substantial experience in data analysis and business roles, with a passion for driving data-driven customer experiences.

Benefits

Health insurance

Dental insurance

Vision insurance

401k

Qualifications

• 6-8 years of experience as a business analyst or product analyst in a CRM or data-driven environment.
• 2-3 years of experience in agile teams.
• Familiarity with Salesforce ecosystem including Marketing Cloud and Data Cloud.

Responsibilities

• Collaborate with business stakeholders to gather and document requirements.
• Analyze existing customer and operational data sources.
• Support the creation of user stories and functional requirements.

Skills

Analytical skills

Communication

Data governance

Data modeling

Education

Bachelor’s degree in Business, Data Analytics, Information Systems

Master’s degree (preferred)

Tools

SQL

Tableau

Snowflake

Job description

~~~Please note: This is a temporary contractor opportunity at Novartis ~~~
Novartis touches the lives of a tenth of the world’s population. Every role here, regardless of contract type, makes an impact on human life!

Novartis US partners with external managed service provider Magnit Global to offer engaging temporary contractor opportunities like this, to those who are looking for flexibility in their career while looking to gain new skills and experiences providing services to an inclusive global medicines company. Click here to learn more about Magnit www.magnitglobal.com

Ready to work with/through Magnit at Novartis? Please read on...

Data Cloud Business Analyst (W2 only)
We are seeking a strategic and detail-oriented Data Cloud Business Analyst to support the implementation and evolution of our Salesforce Data Cloud (formerly Customer Data Platform) initiatives. In this role, you will serve as the critical bridge between business stakeholders and technical teams, helping to translate customer, marketing, and operational data needs into scalable, insight-driven solutions.
You will play a key role in designing data unification strategies, enabling audience segmentation, and ensuring business teams can activate high-quality, real-time data across Salesforce applications and beyond.

Key Responsibilities
●Collaborate with business stakeholders (e.g., Marketing, Sales, Service, Product) to gather and document requirements for data use cases powered by Salesforce Data Cloud
●Analyze existing customer and operational data sources to support unification, identity resolution, and schema design
●Support the creation of user stories and functional requirements for technical teams
●Work with data engineers and architects to define and validate data models, ingestion flows, and harmonization logic
●Work with Data Analysts to design and validate segments, calculated insights, and data activation strategies in alignment with business needs
●Conduct impact assessments and readiness evaluations for new data use cases or releases
●Monitor performance and adoption of Data Cloud-powered features, such as real-time personalization, next-best actions, and dynamic journeys
●Help define and track success metrics for Data Cloud enablement, including data quality, user adoption, and business impact
●Support user training, onboarding, and documentation of best practices for leveraging Data Cloud capabilities

Qualifications
●Bachelor’s degree in Business, Data Analytics, Information Systems, or related field(Master’s preferred)
●6 - 8 years of experience as a business analyst or product analyst, ideally in a CRM, Martech, or data-driven environment
●2-3 years of experience working in agile or hybrid-agile teams
●Familiarity with Salesforce ecosystem, including Marketing Cloud, Life Sciences Cloud and Data Cloud (CDP)
●Experience with CDP platforms (Segment, Adobe CDP, Salesforce CDP, or similar)
●Understanding of data modeling, data governance, and customer identity resolution
●Strong analytical skills and ability to synthesize insights from large, complex datasets
●Excellent written and verbal communication skills, including experience working with technical and non-technical stakeholders
●Experience with tools such as SQL, Tableau, MCI, Snowflake, or similar is a plus

Preferred Attributes
●Understanding of privacy regulations (e.g., GDPR, HIPAA, CCPA) and their impact on data usage
●Ability to thrive in a dynamic, cross-functional environment with evolving priorities
●Passion for delivering data-driven customer experiences
●Familiarity with marketing automation platforms and attribution modeling

Location: East Hanover, NJ (3 days/week)
Pay Rate: $94 - $105/hr based on experience and qualifications (W2 Only)
Contract: 6-month
Health, dental, vision, 401k

Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accommodation:
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Magnit at [e-mail].