Consultancy: Knowledge Management Consultant - Req.#581605

UNICEF; New York (NY); Remote; USD 80,000 - 120,000; Full time

Job summary

UNICEF is seeking a Knowledge Management Consultant to enhance community engagement and knowledge sharing across its global offices. The role involves planning and managing community activities, developing communication materials, and supporting the recognition of KM initiatives. Ideal candidates will have a Master's degree and experience in Knowledge Management, community building, and effective communication.

Qualifications

• At least 2 years of professional experience in Knowledge Management.
• Demonstrated community management experience.
• Proven capacity in organizing and managing events.

Responsibilities

• Support the implementation of KM strategies.
• Manage community activities and events.
• Coordinate communication efforts within the KM framework.

Skills

Knowledge Management

Community Management

Event Organization

Communication

Graphic Design

Education

Advance University Degree (Masters)

Job description

Join to apply for the Consultancy: Knowledge Management Consultant - Req.#581605 role at UNICEF

Join to apply for the Consultancy: Knowledge Management Consultant - Req.#581605 role at UNICEF

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, HOPE!

Vacancy Announcement: Consultant

Consultancy Title: Knowledge Management Consultant

Section/Division/Duty Station: Division of Data, Analytics, Planning and Monitoring (OLKM – DAPM ), NYHQ

Duration: June 15 2025 – January 31, 2026

Home/ Office Based: REMOTE

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose Of Activity/Assignment

As part of the implementation of UNICEF’s first global KM Strategy in 2021-2022, UNICEF developed a robust community of Knowledge Management practitioners and enthusiasts who have actively engaged in various activities that supported the development of KM across UNICEF’s different offices. Given the continued need to strengthen KM across the organization, there is a need to sustain and deepen the engagement and participation of UNICEF’s global KM community to ensure that key KM priorities are internalized and that offices are able to share experiences and learn from each other. Towards this end, the Organizational Learning and Knowledge Management Unit (OLKM) seeks the support of a Knowledge Management Consultant who already has experience with KM and can support the team in advancing our communication, staff engagement and knowledge sharing efforts.

Scope Of Work

Under the close supervision of the Knowledge Management Manager, the consultant will support the implementation of community activities geared towards building stronger KM implementation in offices. Specifically, the consultant will support in:

• Community management planning and core group coordination
• Roll out of KM community and staff engagement communication efforts
• Planning and delivery of community activities and events
• Implementation of the community recognition programme
  
  

Terms of Reference / Specific Deliverables

Community management planning and core group coordination

• 3 Community reports on 90-day community performance
  
  

31 July 2025

31 October 2025

31 January 2026

• 3 updated Community management plans for next quarter
  
  

31 July 2025

31 October 2025

31 January 2026

Roll out of KM community and staff engagement communication efforts

• 12 communication materials on community activities
• 12 KM topics posted in Viva Engage using a combination of text posts, images, infographics, re-share etc on the same topic
  
  

31 January 2026

Planning and delivery of community activities and events

• 6 community events or webinars planned, delivered and reflected in the KM Hub
  
  

31 January 2026

Implementation of the community recognition programme

• 1 Concept note of KM Inspirations Award
  
  

31 August 2025

• 1 Submission mechanism and promotion defined and rolled out
  
  

30 September 2025

• 1 shortlisting and decision-making on winners
  
  

30 November 2025

• 1 Award announcement delivered
  
  

31 December 2025

Qualifications

• Education
• Advance University Degree (Masters) : Knowledge Management, Communications, Business Management, and other related disciplines
• Knowledge/Expertise/Skills required:
• At least 2 years of professional experience in the field of Knowledge Management
• Demonstrated community management experience including management of online and offline communities
• Demonstrated experience in event organization and management
• Demonstrated experience in communication and promotion experience (e.g. via newsletters)
• Graphic design experience is an asset
  
  

Requirements

Completed profile in UNICEF's e-Recruitment system and

• Upload copy of academic credentials
• Financial proposal that will include/ reflect :
• the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
• travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
• Any other estimated costs: visa, health insurance, and living costs as applicable.
• Indicate your availability
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
  
  

U.S. Visa Information

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Quality Assurance, and Business Development

• Industries

  Information Services and Non-profit Organizations

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