Data Center Training Architect & On-Site Coach

Faith Technologies; Neenah (WI); On-site; USD 72,000 - 105,000; Full time

Job summary

Faith Technologies is seeking an ICIAN Technical Training Consultant to implement and deliver data center training and related services. Responsibilities include coordinating and facilitating technical classes, designing curriculum, and on-site coaching to ensure safe, effective learning outcomes.

Must have apprenticeship or degrees in a related field; 5+ years in data centers with electrical/specialty systems experience; travel up to 50% and a flexible schedule are required for role duties.

Qualifications

• Education: Completion of a recognized apprenticeship program, or an Associate's or Bachelor's degree in a related field.
• Journeyman certification and/or BICSI certification preferred.
• Experience: 5+ years of data center experience with a strong technical background in electrical systems, specialty systems, or a related trade.
• Travel: 0-50%
• Work Schedule: Typical work hours 7:00 a.m.–5:00 p.m. Mon–Fri; flexible schedule required.

Responsibilities

• Effectively facilitates ICIAN technical curriculum and trade-related training classes - specifically around Data Centers.
• Creates and leads all hands-on lab training & testing, while keeping safety at the forefront of education.
• Leverage key trade industry knowledge to design and scale technical curriculum specialized for high-density data center environments, based on organizational needs.
• Create coursework covering data center critical infrastructure—including MV/LV distribution, switchgear, breakers, transformers, relays, ATS/STS systems, UPS systems, generators, PLCs, SCADA/EPMS and mechanical systems—to support safe operation, maintenance, troubleshooting, and real-time system monitoring.
• Coach ICIANs through the competencies required for data center deployment.
• Assists in owning and continuously enhancing the ICIAN technical curriculum to align with evolving client expectations and business objectives.
• Collaborates with ICIAN Team to research and recommend content, develop, pilot, and implement new technical and/or trade-related training and development programs.
• Conducts jobsite or on-site coaching and development of employees (related to audits and/or to assist with novel work or jobs in crisis).
• Develops relationships with operational leaders that facilitate open dialogue and trust.
• Supports and provides guidance to ICIAN Coordinator in the coordination of the ICIAN programs, as needed.
• Works with the ICIAN team and subject-matter experts to continuously improve the content, activities, and delivery of technical and/or trade-related programs.
• Continually increases knowledge of facilitation craft and public speaking abilities.
• Actively participates in professional and trade-related organizations.
• Demonstrates an acceptance of the company culture (adhere to company values), an adoption of professional standards, and the ability to model these standards to trainees.
• Demonstrates approachability and ability to collaborate with others and effectively influence.
• Performs other related duties as required and assigned.

Skills

PC & Office Suites

Audiovisual equipment

Adult education theory

Training facilitation

Public speaking

Data center knowledge

Electrical systems

On-site coaching

Relationship building

Education

Apprenticeship

Associate degree

Bachelor's degree

Journeyman certification

BICSI certification

Tools

MS Office

Job description

Faith Technologies is seeking an ICIAN Technical Training Consultant to implement and deliver data center training and related services. Responsibilities include coordinating and facilitating technical classes, designing curriculum, and on-site coaching to ensure safe, effective learning outcomes.

Must have apprenticeship or degrees in a related field; 5+ years in data centers with electrical/specialty systems experience; travel up to 50% and a flexible schedule are required for role duties.