Data Center Technical Training Consultant

Faith Technologies Incorporated (FTI); Neenah (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Faith Technologies Incorporated (FTI) in Neenah, WI seeks a Data Center Technical Training Consultant to deliver and continuously improve data center curriculum and hands-on lab training. You will facilitate courses, coach staff, and ensure safety.

Ideal candidates have 5+ years in data centers, strong electrical systems knowledge, and experience teaching or facilitating. Travel 0-50% and a schedule Monday–Friday. Collaborate with teams to align training with client needs and business goals.

Qualifications

• Completion of an apprenticeship program or an Associate's or Bachelor's degree in a related field.
• Journeyman certification and/or BICSI certification preferred.

Responsibilities

• Facilitates ICIAN technical curriculum and training around Data Centers.
• Creates and leads hands-on lab training and testing with safety as a priority.
• Designs and scales technical curriculum for high-density data center environments.
• Develops coursework covering data center infrastructure (MV/LV distribution, switchgear, breakers, transformers, relays, ATS/STS, UPS, generators, PLCs, SCADA/EPMS, mechanical systems).
• Coaches ICIANs for data center deployment competencies.
• Maintains and enhances curriculum to align with client needs and business objectives.
• Collaborates with ICIAN team to research, pilot, and implement new training programs.
• Conducts on-site coaching and development related to audits or crisis work.
• Builds relationships with operations leaders to enable open dialogue and trust.
• Supports ICIAN Coordinator in program coordination as needed.
• Works with SMEs to improve content and delivery of programs.
• Continues developing facilitation craft and public speaking abilities.
• Engages in professional/trade organizations.
• Models company values and professional standards to trainees.
• Demonstrates approachability and collaboration to influence others.
• Performs other related duties as required.

Skills

Data center experience

Facilitation/training

Electrical systems knowledge

Public speaking

PC/MS Office proficiency

Education

Apprenticeship program

Associate/Bachelor degree in related field

Journeyman/BICSI certification preferred

Tools

AV equipment operation

Job description

Data Center Technical Training Consultant

WI - Neenah

Full time

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care.

The ICIAN Technical Training Consultant is responsible for the successful implementation and delivery of ICIAN technical and/or trade-related training and services. This includes: coordination and facilitation of technical and/or trade-related classes, design and development of technical and/or trade-related curriculum, and on-site/jobsite coaching and training. Must be proficient in the use of a PC and Microsoft Office Suite, proficient in the operation of audiovisual equipment, familiar with standard concepts, practices, and procedures within data centers, electrical and/or specialty systems contractor field, and knowledge of adult educational principles and theory is preferred. The ICIAN Technical Training Consultant acts as a Subject Matter Expert within the Data Center space.

MINIMUM REQUIREMENTS

Education: Completion of a recognized apprenticeship program, or an Associate’s or Bachelor’s degree in a related field. Journeyman certification and/or BICSI certification preferred.

Experience:5+ years of data center experience with a strong technical background in electrical systems, specialty systems, or a related trade. Previous facilitation or training experience (1-2 years preferred) is highly desirable.

Travel: 0-50%

Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday - Friday. Ability to work a flexible schedule is necessary. Works a sufficient schedule to meet the expectations of the role.

KEY RESPONSIBILITIES

• Effectively facilitates ICIAN technical curriculum and trade-related training classes - specifically around Data Centers.
• Creates and leads all hands-on lab training & testing, while keeping safety at the forefront of education.
• Leverage key trade industry knowledge to design and scale technical curriculum specialized for high-density data center environments, based on organizational needs.
• Create coursework covering data center critical infrastructure - including MV/LV distribution, switchgear, breakers, transformers, relays, ATS/STS systems, UPS systems, generators, PLCs, SCADA/EPMS and mechanical systems - to support safe operation, maintenance, troubleshooting, and real-time system monitoring.
• Coach ICIANs through the competencies required for data center deployment.
• Assists in owning and continuously enhancing the ICIAN technical curriculum to align with evolving client expectations and business objectives.
• Collaborates with ICIAN Team to research and recommend content, develop, pilot, and implement new technical and/or trade-related training and development programs.
• Conducts jobsite or on-site coaching and development of employees (related to audits and/or to assist with novel work or jobs in crisis).
• Develops relationships with operational leaders that facilitate open dialogue and trust.
• Supports and provides guidance to ICIAN Coordinator in the coordination of the ICIAN programs, as needed.
• Works with the ICIAN team and subject-matter experts to continuously improve the content, activities, and delivery of technical and/or trade-related programs.
• Continually increases knowledge of facilitation craft and public speaking abilities.
• Actively participates in professional and trade-related organizations.
• Demonstrates an acceptance of the company culture (adhere to company values), an adoption of professional standards, and the ability to model these standards to trainees.
• Demonstrates approachability and ability to collaborate with others and effectively influence.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here.

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Employment is contingent upon successfully passing a background and drug test