Data Center Technician — Top Secret Clearance

Amazon Web Services (AWS); Plain City (OH); On-site; USD 48,000 - 80,000; Full time

Job summary

Amazon Data Services, Inc. in Ohio seeks a Data Center Technician to resolve issues on multiple operating systems, document procedures, and mentor junior staff. The role involves supporting infrastructure components, following SOPs, and escalating complex problems as needed.

The candidate will participate in local projects, collaborate with the team, and may rotate shifts while travel is limited. A Top Secret clearance with SCI eligibility is required.

Qualifications

• High school diploma or equivalent required.
• 1+ years of computer networking experience.
• Bachelor's degree in an IT-related field or related experience.

Responsibilities

• Serve as a primary resolver for the support team and troubleshoot OS issues.
• Document technologies supported and convey SOPs to junior staff.
• Act as escalation point for junior technicians and participate in small local projects.
• Coordinate with managers on planning and executing larger projects.

Skills

Hardware knowledge

Networking experience

Education

High school diploma or equivalent

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. in Ohio seeks a Data Center Technician to resolve issues on multiple operating systems, document procedures, and mentor junior staff. The role involves supporting infrastructure components, following SOPs, and escalating complex problems as needed.

The candidate will participate in local projects, collaborate with the team, and may rotate shifts while travel is limited. A Top Secret clearance with SCI eligibility is required.