Data Center Technician – On-Site, Hands-On Hardware

BGIS; South Jordan (UT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off

Job summary

BGIS is seeking a Data Center Technician to join the team at the South Jordan, UT data center. The role focuses on basic hardware troubleshooting, on-site configuration of server remote management interfaces, and handling tickets by priority to resolve both logical and physical server issues.

Candidates should have experience with data center hardware, strong communication skills, and the ability to work evenings or weekends as needed.

Qualifications

• Experience with server hardware troubleshooting and hardware remediation.
• Ability to prioritize a large number of tickets and resolve issues in a data center environment.
• Strong written and verbal English communication skills.

Responsibilities

• Perform physical hardware remediation and hardware upgrade support.
• Configure server remote management interfaces on-site (iLo/BMC/Drac).
• Work from a ticket queue, resolving tickets by priority to fix server issues.

Skills

Communication

Ticket prioritization

Multitasking

English fluency

Tools

BMC/iLo/iDrac

Remedy

ServiceNow

RAID knowledge

Job description

BGIS is seeking a Data Center Technician to join the team at the South Jordan, UT data center. The role focuses on basic hardware troubleshooting, on-site configuration of server remote management interfaces, and handling tickets by priority to resolve both logical and physical server issues.

Candidates should have experience with data center hardware, strong communication skills, and the ability to work evenings or weekends as needed.