Data Center Technician - South Jordan, UT

VetJobs; South Jordan (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

BGIS is seeking a Data Center Technician to join the team in South Jordan, UT. The role focuses on basic hardware troubleshooting and on-site ticket work to resolve server issues, with priority-based workflows in a data-center setting.

The position requires a High School/GED, experience with multi-vendor hardware, and familiarity with remote management interfaces (iLo/BMC/Drac). On-call and non-remote work are possible, with on-site reporting.

Qualifications

• High School/GED required.
• Experience with server hardware from multiple vendors.
• Experience using ticketing systems (Remedy, ServiceNow, etc.).
• Ability to communicate effectively with customers, technicians and vendors.
• Experience in a large data center environment.

Responsibilities

• Perform physical hardware remediation (break/fix).
• Provide hardware upgrade support.
• Confirm hardware issues are fixed after on-site fixes.
• Configure server remote management interfaces (iLo/BMC/Drac).
• Work from a ticket queue, prioritizing issues to resolve server problems.
• May require evenings, weekends, or on-call after hours.
• Not a remote position; reporting to a data center location.

Skills

Remote console mgmt

Ticket prioritization

Multi-vendor hardware

Ticketing systems (Remedy, ServiceNow)

Data center experience

English communication

RAID/controller knowledge

On-site availability

Education

High School/GED

Tools

Remedy

ServiceNow

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles.

The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

BGIS is looking for a Data Center Technician to join the team in South Jordan, UT.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Purpose Statement: The Data Center Technician is responsible for basic hardware troubleshooting of server hardware and configuration. This role will work out of a ticket queue and resolve server issues by priority. Center.

Responsibilities

Key Duties and Responsibilities

• Perform physical hardware remediation (Break/Fix)
• Provide hardware upgrade support.
• Confirm hardware issues are fixed after on-site fixes are completed.
• Perform onsite configuration of server remote management interface (iLo/BMC/Drac) as required.
• Work out of a ticket queue where you’ll be working tickets based on priority to resolve logical and physical server issues.
• Responsibilities may require working evenings and weekends, sometimes with little advanced notice (minimal)
• May be required for on-call after hours.
• Effectively utilizes the ticket management system.
• This is not a remote support position but requires reporting to a data center location.

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

Knowledge and Skills

• Experience with remote console / server management technologies – BMC/iLo/iDrac/Cyclades/etc.
• Ability to effectively communicate with customers, technicians and vendors.
• Ability to prioritize a large number of tickets and work independently in order to bring them to a resolution.
• Experience working with hardware from multiple vendors.
• Experience working within a ticketing system: Remedy, ServiceNow, etc.
• Work experience in a large data center
• Knowledge of RAID controller and configuration a plus
• High level of written and oral fluency in English
• Excellent verbal and written communication
• Must be able to multi-task.
• Must be able to adapt to changing priorities, conditions, and circumstances.
• Must be punctual and reliable.
• Must have good organization, interpersonal, and time management skills.
• Proficiency working with standard PC tools and applications such as MS Office, MS Outlook, web browsers, etc

Physical Demands and Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

City*

South Jordan

State*

Utah

Job_Category

Technician

Job Code

Operations_ Specialist

Affiliate Sponsor

BGIS