Data Center Technician - On-site, 24/7 Operations

Oracle; Ashburn (VA); On-site; USD 58,000 - 118,000; Full time

Job summary

Oracle in Ashburn, VA is seeking a Datacenter Services Technician to identify opportunities for improving server components, validate cabling, monitor and assign work in ticketing systems, and mentor staff. The role emphasizes SOP/MOP adherence and data center change control.

Responsibilities include collaboration with technical and non-technical teams to ensure resiliency, reliability, and availability, with a 24/7 on-site shift including nights, weekends and holidays.

Qualifications

• Knowledge of server/storage/network hardware systems.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Able to work alone and as part of a team
• Strong verbal and written communication skills.
• Willing to travel as required
• Client experience is preferred
• Experience with mainstream ticketing systems is a plus

Responsibilities

• Identifies opportunities for other team members to work with servers and main hardware to ensure efficient performance.
• Guides and coaches less experienced technicians on power distribution units and replacement hardware while maintaining critical infrastructure.
• Monitors and assigns work in ticketing environment, mentoring staff and escalating issues as needed.

Skills

Server/storage hardware

Time management

Detail-oriented

Team player

Willing to learn DC concepts

Reliability

Independence

Communication skills

Ticketing systems

Travel willingness

Education

2-year or 4-year degree or relevant work experience

Linux administration knowledge

Data center networking knowledge

DC Infrastructure experience

Structured Cabling experience (Copper/Fiber)

Cooling and Electrical systems knowledge

Job description

Oracle in Ashburn, VA is seeking a Datacenter Services Technician to identify opportunities for improving server components, validate cabling, monitor and assign work in ticketing systems, and mentor staff. The role emphasizes SOP/MOP adherence and data center change control.

Responsibilities include collaboration with technical and non-technical teams to ensure resiliency, reliability, and availability, with a 24/7 on-site shift including nights, weekends and holidays.