Data Center Technician III: Hardware Troubleshooter & On-Call

Amazon; Gilroy (CA); On-site; USD 44,000 - 78,000; Full time

Job summary

Amazon's Data Center Operations (DCO) team in California is seeking a hands-on technician to support IT hardware deployed across our data centers. You will diagnose and repair server components, troubleshoot field failures, and help keep critical systems online.

The role requires a high school diploma and 1+ years of hardware troubleshooting experience, flexibility to work weekends, nights, and holidays, and the ability to stay calm under pressure while delivering reliable customer-focused

Qualifications

• High school diploma or equivalent required.
• 1+ years of computer/server hardware troubleshooting experience.
• Willingness to work weekends, nights and holidays.

Responsibilities

• Server Repair – troubleshoot hardware failures and replace failing components.
• Respond to high impact events and network issues to restore service.

Skills

Hardware troubleshooting

Customer handling

Network design & L1/L2 troubleshooting

Education

High school diploma or equivalent

Job description

Amazon's Data Center Operations (DCO) team in California is seeking a hands-on technician to support IT hardware deployed across our data centers. You will diagnose and repair server components, troubleshoot field failures, and help keep critical systems online.

The role requires a high school diploma and 1+ years of hardware troubleshooting experience, flexibility to work weekends, nights, and holidays, and the ability to stay calm under pressure while delivering reliable customer-focused