Data Center Technician II — Evening Shift, Hands-on Ops

CoreSite; Santa Clara (CA); On-site; USD 94,558,464 - 106,020,096; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Equity incentive

Job summary

CoreSite is seeking a Data Center Technician II to support operational integrity, security, and regulatory compliance in a modern data center. You will handle routine tasks, cable terminations, and shift work for the Swing shift 3:00pm-11:30pm in a fast-paced, mission-critical environment.

Ideal candidates have 2+ years in facilities or telecom, basic cabling knowledge, and strong customer service skills; you will contribute to incident response, SLA adherence, and safe, reliable data center

Qualifications

• Basic knowledge of fundamentals and best practices of cabling media types.
• Basic understanding of CCTV and access and control security systems.
• Ability to communicate effectively with customers and internal staff.
• Good troubleshooting and problem solving skills.
• Ability to learn quickly and address issues in a Mission Critical 24x7 environment.

Responsibilities

• Manage building service requests through resolution.
• Perform and complete work orders and customer service tickets in a timely manner.
• Remote Hands Management
• Work Order Completion Process
• Cable termination and testing, maintenance, monitoring of mechanical, electrical, telecom, and security systems.
• Maintain and complete regular facility and security tours documenting issues.

Skills

Cabling basics

Security systems familiarity

Electrical/Mechanical understanding

Customer service

Problem solving

Documentation/reporting

MS Office (Word/Excel)

Education

High School Diploma or greater

2+ years in facilities or telecom

Tools

CMMS system

Hand & power tools

CCTV and security systems knowledge

Job description

CoreSite is seeking a Data Center Technician II to support operational integrity, security, and regulatory compliance in a modern data center. You will handle routine tasks, cable terminations, and shift work for the Swing shift 3:00pm-11:30pm in a fast-paced, mission-critical environment.

Ideal candidates have 2+ years in facilities or telecom, basic cabling knowledge, and strong customer service skills; you will contribute to incident response, SLA adherence, and safe, reliable data center