Data Center Technician — Hands-On Ops in Iowa

AMD; Iowa; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

AMD benefits

Job summary

AMD is seeking a hands-on Data Center Operations professional to ensure critical server infrastructure stays healthy and performing for a major enterprise customer. You will work directly with servers, racks, switches, and cabling, preparing systems, supporting refreshes, and troubleshooting components to keep services running smoothly.

You will collaborate with internal engineering teams and customer stakeholders, gaining visibility into how data center infrastructure powers real-world

Qualifications

• Hands-on experience with data center hardware, IT equipment, and cabling.
• Ability to diagnose and replace faulty components.
• Experience documenting technical processes or best practices.

Responsibilities

• Support deployment and maintenance of data center hardware including servers, storage, and network devices.
• Perform diagnostics and troubleshoot hardware failures to minimize service disruption.
• Execute staging, labeling, cabling, grounding, and quality checks according to safety and deployment standards.
• Assist with hardware refreshes, upgrades, and decommissioning activities.
• Create and refine documentation such as SOPs, KB articles, and lessons learned.
• Manage work via ticketing systems and deliver against established SLAs/KPIs.
• Escalate incidents appropriately and provide timely updates to stakeholders.
• Contribute to a positive team culture by collaborating, sharing knowledge, and supporting peers.
• Learn the customer’s environment and understand the impact of your work on operational success.

Skills

Data center hardware

IT equipment

Cable management

Troubleshooting

Safety procedures

Communication

Documentation

Education

IT/networking certifications or coursework

Tools

Ticketing systems

Job description

AMD is seeking a hands-on Data Center Operations professional to ensure critical server infrastructure stays healthy and performing for a major enterprise customer. You will work directly with servers, racks, switches, and cabling, preparing systems, supporting refreshes, and troubleshooting components to keep services running smoothly.

You will collaborate with internal engineering teams and customer stakeholders, gaining visibility into how data center infrastructure powers real-world