Data Center Technician - 3 PM to 12 AM Shift (Linux/Hardware)

Cypress HCM; Richardson (TX); On-site; USD 34,000 - 44,000; Full time

Job summary

Cypress HCM is seeking an Associate Data Center Technician to join a 24x7 environment in Richardson. The role focuses on diagnosing failed drives and DIMMs, installing SSD/NVMe, and supporting server maintenance under supervision.

You will work with contracted Data Center Technicians and engineers to meet SLA/KPI targets, with on-call responsibilities and a strong emphasis on rapid response to outages.

Qualifications

• 2+ years in a Data Center Engineering Role.
• 2+ years Linux troubleshooting experience.
• 2+ years server hardware troubleshooting experience.

Responsibilities

• Troubleshooting and resolution of failed hard drives and failed DIMMs within server nodes.
• Installation of new SSD and NVME hard drives into existing servers.
• Troubleshooting and resolution of console connectivity issues.
• Troubleshooting and resolution of all power supply and RDU (power strip) related issues.
• Troubleshooting and resolution of all tier 1 server hardware break fix issues.
• Respond to all system problems on a 24X7 basis and take part in on-call rotation.

Skills

Communication

Problem-solving

Attention to detail

Job description

Cypress HCM is seeking an Associate Data Center Technician to join a 24x7 environment in Richardson. The role focuses on diagnosing failed drives and DIMMs, installing SSD/NVMe, and supporting server maintenance under supervision.

You will work with contracted Data Center Technicians and engineers to meet SLA/KPI targets, with on-call responsibilities and a strong emphasis on rapid response to outages.