Remote Data Center Technician - Night Shift

WebHosting; Columbus (OH); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Webhosting is seeking a Datacenter Technician to oversee daily operations and maintenance of the datacenter. The role includes cabinet installation, fiber/copper cabling, and cross-connect management, with shift hours Wednesday to Saturday from 10 pm to 8 am.

The candidate will perform or delegate tasks related to installation, testing and troubleshooting of telecom infrastructure, and handle vendor maintenance and on-site documentation. On-call coverage and rotating shifts are required.

Qualifications

• Experience with copper and fiber media types and industry standards.
• Ability to install and test telecom infrastructure components.
• Strong troubleshooting and diagnostic skills in data center environments.

Responsibilities

• Install cabinets, equipment, and cross-connects to required specs.
• Handle remote hands requests and coordinate vendor maintenance.
• Install and test telecom components including ladder rack, MDF, IDF, switches and cabling.
• Maintain site documentation for cross-connects and power circuits.
• Support 7/24 on-call shifts and responsive incident handling.

Skills

Copper & fiber cabling

Fiber optic testing

Network troubleshooting

Cisco hardware

Racks & patch panels

Tools

Cable testing equipment

Job description

Remote Full-time Not specified Data

Job Description

About Our Company:Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix’s experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.
Shift available:Wednesday- Saturday 10 pm – 8 am About the Position:The Datacenter Technician is responsible for the daily operations and maintenance of the Datacenter. Performs or delegates all tasks associated with the installation, acceptance and maintenance of a variety of Telecommunication equipment. Responsibilities range from installation of cabinets, equipment, and cross-connects, performing remote hands requests, and managing vendor maintenance of all critical infrastructure equipment. Project installation, testing and troubleshooting of Telecommunication infrastructure components including but not limited to Ladder rack, Fiber Guide, MDF, IDF, switches, routers and related cabling.

• Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM)
• Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s
• Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands-on experience with the installation of both copper and fiber media types.
• Expert working knowledge with cable testing systems to ensure operational integrity
• Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics)
• Working knowledge of fiber optic and copper test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies
• Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces)
• Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568
• Execute customers’ support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system
• Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events
• Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports
• Manage and track capacity of MMR, MDF, IDF, patch panels and cables
• Maintain detailed site documentation of customer cross-connects and power circuits for provisioning
• Responsible for cleanliness of data center and common areas
• Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas
• Available for rotating 7/24 on-call support and flexible shift scheduling